At a Glance
- Tasks: Protect customers and staff while ensuring a safe shopping environment.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Flexible shifts, professional development, and a diverse, inclusive workplace.
- Other info: Opportunities for career progression and working with inspirational people.
- Why this job: Make a real difference in safety while gaining valuable experience in security.
- Qualifications: Valid SIA License and strong observational skills required.
The predicted salary is between 12 - 14 £ per hour.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About the Role
Days of Working – Shifts are Monday - Saturday 14.00 - 22.00 Sunday 10.00 - 19.00 working a 4on 4off rolling rota. As a Retail Security Officer, you will play a vital role in protecting customers, staff, and stock, ensuring a safe and secure shopping environment. You will act as a visible deterrent to criminal activity, provide excellent customer service, and respond effectively to incidents within the retail environment.
Key Responsibilities
- Act as a visible security presence within the store, deterring theft and anti-social behaviour.
- Conduct regular patrols of the store premises, ensuring safety and security at all times.
- Monitor CCTV and other security equipment to identify and respond to suspicious activities.
- Carry out searches of individuals if required in accordance with company policies.
- Respond to alarms and incidents promptly, escalating issues to management or law enforcement as necessary.
- Complete detailed and accurate incident and observation reports.
- Liaise with store management and staff to address security concerns or potential threats.
- Provide a professional and welcoming approach to customers, staff, and visitors.
- Assist customers with directions or queries where needed.
- De‑escalate confrontational situations calmly and professionally.
- Ensure compliance with all site‑specific procedures, company policies, and legal requirements.
- Support the wider security team and assist with additional duties as requested by the Site Supervisor or Security Manager.
Essential Requirements
- Valid SIA License – Door Supervisor (DS) or Security Guarding required.
- Strong observational skills with the ability to identify suspicious behaviour.
- Proven ability to handle difficult situations calmly and professionally.
- Excellent verbal and written communication skills for reporting and interactions.
- A proactive and professional approach to ensuring safety and security.
- Flexibility to work varied shifts, including weekends and evenings.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please apply here. We also offer job alerts when registering which notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
SIA-Licensed Retail Security Officer (Evenings/Weekends) in Inverness employer: OCS
OCS UK & Ireland is an exceptional employer that prioritises the well-being and development of its employees, offering a supportive work culture rooted in Trust, Respect, Unity, and Empowerment. As a Retail Security Officer, you will benefit from flexible shift patterns, opportunities for professional growth, and the chance to work in a diverse and inclusive environment that values your contributions. Join us in making a positive impact within the retail sector while enjoying a rewarding career with a leading facilities management company.
StudySmarter Expert Advice🤫
We think this is how you could land SIA-Licensed Retail Security Officer (Evenings/Weekends) in Inverness
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Retail Security Officer role.
✨Tip Number 2
Prepare for the interview by practising common questions related to security scenarios. Think about how you'd handle theft or confrontational situations. We want you to show off your calm and professional approach!
✨Tip Number 3
Dress the part! When you go for interviews, make sure you look professional and presentable. First impressions matter, especially in a role where you'll be a visible presence in the store.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to stay updated on new opportunities and get job alerts tailored to your interests. Plus, we love seeing applications from motivated candidates like you!
We think you need these skills to ace SIA-Licensed Retail Security Officer (Evenings/Weekends) in Inverness
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Retail Security Officer role. Highlight your relevant experience and skills that match the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when you get straight to the heart of your experiences and how they relate to the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can easily keep track of your application status!
How to prepare for a job interview at OCS
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Retail Security Officer. Familiarise yourself with the company's TRUE values and think about how your skills align with their mission to create safe environments.
✨Showcase Your Communication Skills
Since excellent verbal and written communication is crucial for this role, prepare examples of how you've effectively communicated in past situations. Be ready to demonstrate your ability to de-escalate confrontational scenarios calmly and professionally.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to security incidents. Practice responding to these types of questions by outlining your thought process and actions clearly, showing your observational skills and proactive approach.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. This not only shows respect for the interviewers but also reflects your understanding of the professional standards expected in a security role.
