In-Store Security & Customer Experience Lead

In-Store Security & Customer Experience Lead

Full-Time 26400 - 30400 £ / year (est.) No working from home possible
OCS

At a Glance

  • Tasks: Ensure a safe shopping experience by patrolling, monitoring CCTV, and managing incidents.
  • Company: Join OCS, a leader in retail security with a focus on customer experience.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Dynamic role in a supportive team environment with growth potential.
  • Why this job: Be the hero of the store, keeping customers and staff safe while enhancing their shopping experience.
  • Qualifications: Valid SIA License and strong observational and communication skills required.

The predicted salary is between 26400 - 30400 £ per year.

OCS is seeking a Retail Security Officer in Berwick-upon-Tweed to safeguard customers, staff, and stock while ensuring a secure shopping environment. The role includes patrolling the store, monitoring CCTV, and managing incidents that arise.

You’ll need a valid SIA License and strong observational and communication skills to handle situations professionally and maintain a welcoming atmosphere for all visitors.

In-Store Security & Customer Experience Lead employer: OCS

At OCS, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and professional development. As an In-Store Security & Customer Experience Lead in Berwick-upon-Tweed, you will benefit from comprehensive training opportunities, a competitive salary, and the chance to make a meaningful impact on customer safety and satisfaction in a vibrant retail environment.

OCS

Contact Details:

OCS Recruitment Team

We think you need these skills to ace In-Store Security & Customer Experience Lead

SIA License
Observational Skills
Communication Skills
Incident Management
CCTV Monitoring
Patrolling
Customer Service