At a Glance
- Tasks: Join our Housekeeping Team to keep Food Central sparkling clean and welcoming.
- Company: OCS is a top facilities management company with over 50,000 colleagues across the UK and Ireland.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive team environment.
- Why this job: Be part of a vibrant team, enhance your skills, and contribute to a positive customer experience.
- Qualifications: 1 year of experience in cleaning or hospitality; strong communication and teamwork skills required.
- Other info: This is a fixed-term contract role with evening shifts from Monday to Saturday.
The predicted salary is between 20000 - 28000 Β£ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of Β£2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Shift Pattern: Monday to Saturday 19:30 - 23:30
Please note: This role is a fixed term contract.
An exciting opportunity has arisen in the vibrant, fast-paced environment of Food Central at Fosse Park Shopping Centre in Leicester as a part of the House Keeping Team. The ideal candidate will have previous experience in a similar retail environment or the hospitality sector. The successful applicant will be responsible for the cleaning and presentation of Food Central as part of a busy team consisting of 11 part-time staff. If you have outstanding customer service, proven organisational skills, good cleaning skills, a keen eye for detail in a customer-facing role, with a drive & passion for retail then we would like you to apply to join the team.
As a Housekeeper, you will make sure everything meets the required standards and stays that way. You will get all the training you need and you will also handle deep cleaning when needed. Part of your job will involve checking equipment, requesting stock, and following other processes to keep things running smoothly.
As part of your role, your key responsibilities will include, but are not limited to:
- The cleaning of all areas of the building including public area spaces, bedrooms and bathrooms, communal areas, stairwells, kitchens and washrooms (plus other ad hoc areas) and ensuring areas are cleaned to the required standards and standards are maintained at all times.
- You will be required to complete all training as required to deliver your role. Training will be provided to support you in effectively delivering your role.
- Deep cleaning of areas as required, full training will be provided to support.
- Completion of equipment checks, stock requests and all other processes required to support you in effectively delivering your role.
The Ideal Candidate Should Meet The Following Criteria:
- Must have Right to Work in the UK.
- 1 yearβs experience in a similar role.
- A team player.
- Excellent communicator at all levels.
- Have a good working knowledge of Health & Safety & COSHH.
- Desirable to have experience in cleaning or be willing to learn.
- You must be customer-driven, with the ability to work well in a team.
- Communication skills are key, in order to ensure successful service delivery.
- Technology skills are beneficial as the role requires the use of mobile telephone and apps.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Housekeeper employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Housekeeper
β¨Tip Number 1
Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Demonstrating an understanding of these values during your interactions can show that you align with the company's culture.
β¨Tip Number 2
Highlight any previous experience in retail or hospitality during your conversations. Be ready to discuss specific examples of how you've maintained cleanliness and customer satisfaction in those roles.
β¨Tip Number 3
Prepare to showcase your communication skills. Since this role requires effective teamwork and interaction with customers, think of scenarios where you've successfully communicated in a busy environment.
β¨Tip Number 4
Brush up on your knowledge of Health & Safety and COSHH regulations. Being able to discuss these topics confidently will demonstrate your commitment to maintaining a safe and clean environment.
We think you need these skills to ace Housekeeper
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping or similar roles. Emphasise your attention to detail, customer service skills, and any specific cleaning techniques you are familiar with.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your previous experience in retail or hospitality, and how it aligns with OCS's mission and values.
Highlight Relevant Skills: In your application, clearly outline your skills related to health and safety, communication, and teamwork. Mention any technology skills, especially if you have experience using mobile apps for work.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at OCS
β¨Show Your Cleaning Experience
Make sure to highlight any previous experience you have in cleaning or housekeeping roles. Be ready to discuss specific tasks you've handled and how you maintained high standards of cleanliness.
β¨Demonstrate Teamwork Skills
Since you'll be working as part of a team, it's important to showcase your ability to collaborate effectively. Share examples of how you've worked well with others in past roles, especially in busy environments.
β¨Emphasise Customer Service
As a Housekeeper, you'll be in a customer-facing role. Be prepared to talk about how you ensure customer satisfaction and handle any feedback or complaints professionally.
β¨Familiarise Yourself with Health & Safety Standards
Understanding Health & Safety regulations and COSHH is crucial for this role. Brush up on these topics before the interview and be ready to discuss how you apply them in your work.