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For Companies At a Glance
- Tasks: Assist with stock handling, deliveries, and maintaining inventory in a dynamic environment.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues across the UK and Ireland.
- Benefits: Enjoy a full-time role with opportunities for professional development and career progression.
- Why this job: Be part of a team that values Trust, Respect, Unity, and Empowerment while making a positive impact.
- Qualifications: Must have the right to work in the UK, a driving licence, and previous customer service experience.
- Other info: OCS promotes diversity and encourages applications from all backgrounds.
The predicted salary is between 24000 - 33600 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be f or our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Monday – Friday 08.00-17.00, 8 hrs plus 1 hr unpaid lunch break
As a Facilities Support Services Assistant in the public sector, this role plays a key part in ensuring the smooth and efficient operation of site logistics, supporting everything from goods-in processing to on-site deliveries and room setups. You will be responsible for safely handling, moving, and organising stock, furniture, equipment, and mail while following all client and company procedures, including Health & Safety, manual handling, and COSHH requirements. Working flexibly across a range of tasks, you’ll support daily operational needs, assist third parties when required, and respond proactively to requests from managers, customers, and the client to maintain a safe, organised, and service-focused environment.
As part of your role, your key responsibilities will include, but are not limited to:
- Process all stock from goods inwards to dispatch ensuring that all processes and procedures are followed
- To load and unload deliveries adhering to manual handling guidance and training
- Assess porterage jobs and complete relevant Health and Safety dynamic risk assessments
- Sorting, delivery and collection of mail across site
- Moving of office furniture and lab equipment, ensuring compliance with manual handling guidance, client specific access permits and training
- Collect categorised waste
- To follow company processes, procedures, risk assessments, method statements, COSHH assessments, local working instructions
- Reconfiguring meeting and conference room furniture and equipment as directed.
- Provide assistance to third parties as and when directed by line manager
- Act upon reasonable requests and instructions from leaders, customers and client
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS will be completed for the successful candidate.
- Previous stores/warehouse experience beneficial
- Full driving licence- confident to drive a Luton type of vehicle
- Forklift experience preferable but full training provided
- Previous experience in a front facing customer service sector
- Well organised with the ability to prioritise workloadsBe comfortable in a physically demanding frontline role
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Facilities Support Services Assistant employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Support Services Assistant
✨Tip Number 1
Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Demonstrating an understanding of these values during your interactions can show that you align with the company's culture.
✨Tip Number 2
Highlight any previous experience in facilities management or customer service when networking. Engaging with current employees on platforms like LinkedIn can provide insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your organisational skills and ability to prioritise workloads. Think of specific examples from past roles where you successfully managed multiple tasks or handled stock efficiently.
✨Tip Number 4
If you have a driving licence, be ready to talk about your confidence in driving larger vehicles. This is a key requirement for the role, so showcasing your experience can set you apart from other candidates.
We think you need these skills to ace Facilities Support Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Facilities Support Services Assistant position. Tailor your application to highlight relevant experience and skills that match these criteria.
Highlight Relevant Experience: When writing your CV and cover letter, emphasise any previous experience in facilities management, customer service, or warehouse roles. Use specific examples to demonstrate how your background aligns with the responsibilities outlined in the job description.
Showcase Your Skills: Make sure to mention skills that are particularly relevant to the role, such as organisation, inventory control, and safety compliance. If you have a driving licence and experience with manual handling, be sure to include this information prominently.
Craft a Strong Cover Letter: Write a compelling cover letter that not only expresses your interest in the position but also reflects your understanding of OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Explain how you embody these values in your work ethic and approach.
How to prepare for a job interview at OCS
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Facilities Support Services Assistant. Be prepared to discuss how your previous experiences align with these duties, especially in handling stock, deliveries, and customer service.
✨Showcase Your Safety Awareness
Since safety protocols are crucial in this role, be ready to talk about your understanding of manual handling, risk assessments, and COSHH regulations. Providing examples of how you've adhered to safety standards in past roles will demonstrate your commitment to a safe working environment.
✨Highlight Your Organisational Skills
The ideal candidate should be well-organised and able to prioritise workloads. Prepare to share specific instances where you've successfully managed multiple tasks or projects, particularly in a fast-paced environment, to showcase your organisational abilities.
✨Emphasise Teamwork and Communication
As this role involves working closely with colleagues and assisting third parties, it's important to highlight your teamwork and communication skills. Be ready to discuss how you've collaborated with others in previous positions and how you handle customer interactions.
