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- Tasks: Ensure safety and security for clients and the public through vigilance and effective response.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Inclusive workplace, diverse team, and opportunities for personal and professional growth.
- Other info: Flexible hours with a focus on teamwork and customer service.
- Why this job: Make a real difference in community safety while developing your skills in a dynamic environment.
- Qualifications: SIA licence preferred; strong communication and problem-solving skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Working Days: Monday to Friday 05:15 – 17:15
The ideal candidate will play a vital role in ensuring the safety and security of our clients, their premises, and the public. This role requires vigilance, excellent communication skills, and the ability to respond promptly and effectively to security incidents.
Key Responsibilities
- Conduct regular patrols of assigned premises to prevent and detect signs of intrusion or unusual activity.
- Monitor and control access points to ensure only authorized personnel are allowed entry.
- Respond promptly to alarms, emergencies, and incidents, taking appropriate action to mitigate risks.
- Prepare detailed and accurate incident reports, logging all security-related activities and occurrences.
- Maintain a visible and professional presence to deter unauthorized activity and reassure clients and the public.
- Operate and monitor surveillance equipment, including CCTV systems, as required.
- Provide excellent customer service while enforcing security policies and procedures.
- Liaise with emergency services, law enforcement, and other stakeholders as needed.
Requirements
- Proven experience in a security role is preferred but not essential.
- Valid Security Industry Authority (SIA) licence.
- Excellent observational and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to remain calm and make sound decisions under pressure.
- Good physical fitness to perform patrols and respond to incidents effectively.
- Flexible availability, including weekends, evenings, and public holidays.
- A professional and customer-focused approach to work.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Security Team Leader in England employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Team Leader in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your communication skills. Practice answering common security-related questions and think about how you can showcase your problem-solving abilities. Remember, confidence is key!
✨Tip Number 3
Show off your customer service skills! In security, it's not just about keeping people safe; it's also about making them feel secure. Be ready to discuss how you've handled difficult situations with a calm and professional approach.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to stand out from the crowd!
We think you need these skills to ace Security Team Leader in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Security Team Leader role. Highlight any relevant security experience, communication skills, and your ability to handle incidents effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about security and how you embody our TRUE values. Be sure to mention specific examples of your past experiences that relate to the job.
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application is clear and concise. Use proper grammar and structure to demonstrate your written communication skills right from the start.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application goes straight to the right people!
How to prepare for a job interview at OCS
✨Know Your Security Basics
Make sure you brush up on the fundamentals of security protocols and procedures. Familiarise yourself with common security incidents and how to handle them, as well as the importance of vigilance and communication in a security role.
✨Showcase Your Communication Skills
Since excellent communication is key in this role, prepare examples of how you've effectively communicated in past situations. Think about times when you had to liaise with emergency services or resolve conflicts, and be ready to discuss these experiences.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss scenarios where you had to think on your feet. Employers love candidates who can remain calm under pressure, so share specific examples of how you’ve successfully managed unexpected situations in the past.
✨Emphasise Customer Service
Security isn’t just about enforcing rules; it’s also about providing excellent customer service. Highlight any experience you have in customer-facing roles and how you balanced security with a friendly approach to reassure clients and the public.