At a Glance
- Tasks: Lead a passionate cleaning team and ensure top-notch cleanliness across various areas.
- Company: Join OCS, a leading facilities management company with a supportive culture.
- Benefits: Enjoy competitive pay, career growth, exclusive discounts, and access to training resources.
- Other info: Flexible shifts and opportunities for apprenticeships available.
- Why this job: Make a real impact in a role that values teamwork and personal development.
- Qualifications: Experience in cleaning management and strong customer service skills are preferred.
The predicted salary is between 30000 - 40000 £ per year.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.
About the Role
We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team.
Working Pattern: Monday to Saturday 06:00‑12:00. Shifts can be altered if required.
Responsibilities
- Oversees and assists with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Manages staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identifies any training needs on‑site, conducts the training and keeps appropriate records of training completed on‑site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsible for monitoring cleaning products on‑site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
Qualifications
- You must have the right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
Benefits
- OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.
- We believe in investing in our colleague’s futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career.
- With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Our values are Trust, Respect, Unity and Empowerment – they’re TRUE.
- We now have over 600 live apprenticeships in the UK & Ireland – with a target of 1,000.
- Access a portion of earned wages before payday with our Wagestream App (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts).
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
Equal Opportunity Employer
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Manager in Ellesmere Port employer: OCS
OCS UK & Ireland is an exceptional employer, recognised for its commitment to fostering a supportive and inclusive work environment. With a strong focus on employee development through the OCS Academy and a culture built on Trust, Respect, Unity, and Empowerment, colleagues are encouraged to grow their skills and advance their careers. Additionally, the company offers unique benefits such as access to earned wages before payday and exclusive discounts through the Hapi app, making it a rewarding place to work for those seeking meaningful employment in facilities management.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Manager in Ellesmere Port
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a Cleaning Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS UK & Ireland. Understand their values, services, and what makes them stand out. This will help you tailor your answers and show that you're genuinely interested in joining their team.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience managing teams, handling rotas, and conducting training. Highlight specific examples where you've made a positive impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Cleaning Manager in Ellesmere Port
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight your previous management or supervisory experience in cleaning, staffing, and training to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about cleaning management and how your values align with ours. Don’t forget to mention any relevant achievements that demonstrate your capabilities.
Showcase Your Customer Service Skills:Since excellent customer service is key for this role, make sure to include examples of how you've provided top-notch service in your previous positions. We want to see how you can contribute to our supportive workplace!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at OCS
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland follows. Be ready to discuss how you would ensure these standards are met and maintained, as well as any previous experiences where you successfully implemented similar practices.
✨Showcase Your Leadership Skills
As a Cleaning Manager, you'll be overseeing a team. Prepare examples of how you've managed staff in the past, including handling rotas, training, and resolving conflicts. Highlight your ability to motivate and empower your team to achieve their best.
✨Demonstrate Customer Service Excellence
OCS values excellent customer service. Think of specific instances where you went above and beyond for clients or customers. Be ready to explain how you would handle customer feedback and ensure satisfaction in your role.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare for questions about managing accidents, disciplinary actions, or stock management. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
