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For Companies At a Glance
- Tasks: Lead a passionate cleaning team and ensure top-notch cleanliness across various areas.
- Company: Join OCS, a leading facilities management company with a strong commitment to community.
- Benefits: Enjoy competitive pay, personal growth opportunities, and access to exclusive discounts.
- Why this job: Make a real difference in people's environments while developing your leadership skills.
- Qualifications: Experience in cleaning management and excellent customer service skills are preferred.
- Other info: Be part of a diverse team that values empowerment and offers career advancement.
The predicted salary is between 24000 - 36000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our TRUE values - Trust, Respect, Unity, and Empowerment.
About the Role
We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by those you supervise. Days of working: Monday to Friday 06:00am - 10:00am; Sunday 08:00am - 12:00pm.
Key Responsibilities
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
Ideal Candidate Criteria
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
Why join OCS?
- OCS ranked 36th on Glassdoor’s Best Companies to Work For in 2025.
- OCS Academy provides digital courses and resources for personal growth and career advancement.
- Hapi app offers access to exclusive discounts, rewards and wellbeing resources.
- Our TRUE values guide us to empower people and places, including our TRUE start Awards.
- Over 600 live apprenticeships in the UK & Ireland with a target of 1,000.
- WageStream wage access is available (eligibility discussed at interview and varies by business contracts).
How to Apply
If you are interested in joining a business that encourages professional development, click apply and register your interest. You can also sign up to our job alerts when registering, which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Manager in Dumfries employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager in Dumfries
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a Cleaning Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS and their TRUE values. Show us how your experience aligns with Trust, Respect, Unity, and Empowerment. We love candidates who resonate with our mission!
✨Tip Number 3
Practice your responses to common interview questions. Think about your previous management experiences and how you’ve handled staffing, training, and customer service. We want to hear your success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that fit your skills.
We think you need these skills to ace Cleaning Manager in Dumfries
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight any previous management or supervisory roles in cleaning, as well as your customer service skills. We want to see how you fit into our TRUE values!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your experience aligns with our mission at OCS. Don’t forget to mention your flexibility with working hours and your approach to training and staff management.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Did you improve cleaning efficiency or enhance team performance? We love to see quantifiable results that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application goes straight to us. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at OCS
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland follows. Be ready to discuss how you would ensure these standards are met and maintained by your team. This shows that you understand the importance of quality in cleaning management.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience with staff rotas, training, and handling HR compliance. Demonstrating your ability to lead and empower your team will resonate well with their TRUE values.
✨Emphasise Customer Service
Since excellent customer service skills are crucial for this role, think of specific instances where you've gone above and beyond for clients or customers. Be ready to explain how you would handle customer feedback and ensure satisfaction in your cleaning operations.
✨Be Ready for Scenario Questions
Anticipate questions about how you would handle various situations, such as managing a staffing shortage or dealing with an accident on-site. Practising your responses to these scenarios can help you feel more confident and prepared during the interview.
