OCS UK & Ireland is seeking a Customer Service Advisor to assist customers with inquiries, complaints and feedback. You will report to the Customer Service Manager, provide product or service information, resolve issues promptly and maintain accurate customer records.
The role requires 7 on 3 off/7 on 4 off over a 3-week rolling rota, with a focus on empathy, problem-solving and reliable, punctual performance in a busy environment.
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Customer Care Advisor — Growth & Wagestream Perks employer: OCS
OCS UK & Ireland is an excellent employer, offering a dynamic work environment where mobile Retail Security Officers can thrive. With a strong focus on employee growth and development, you will have the opportunity to enhance your skills while working in a supportive team culture across various supermarket locations. Enjoy the benefits of flexible working hours, competitive pay, and the chance to make a meaningful impact in loss prevention.
