At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy professional development opportunities and an attendance allowance of £1 per hour.
- Other info: OCS promotes diversity and encourages applications from all backgrounds.
- Why this job: Be part of a supportive team that values your growth and success.
- Qualifications: Must have the right to work in the UK and relevant security experience.
The predicted salary is between 27000 - 36000 £ per year.
Job Description
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be f or our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: earliest start 730am latest finish 1830 but occasional late finish due to court business. on rota Saturday remand court 0800 till 1430hrs
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
- SIA Licence and relevant security related experience
- Strong people and customer service skills
- Good diligence and high standard of work
- Effective communication skills
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Taunton employer: OCS
At OCS, we pride ourselves on being an exceptional employer, dedicated to fostering a supportive work culture that prioritises professional growth and development. As a Court & Tribunal Security Officer, you will benefit from our commitment to your success through funded training programmes and career progression opportunities, all while working in a dynamic environment that values Trust, Respect, Unity, and Empowerment. Join us in Somerset, where your contributions to safety and security are recognised and rewarded, making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer in Taunton
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding how to handle various situations, such as responding to alarms or managing visitor access, will demonstrate your readiness for the role.
✨Tip Number 2
Highlight your customer service skills during any interactions you have with the recruitment team. Since the role involves welcoming and guiding court users, showcasing your ability to communicate effectively and provide excellent service is crucial.
✨Tip Number 3
Network with current or former employees of OCS to gain insights into the company culture and expectations. This can help you tailor your approach and show that you are genuinely interested in being part of their team.
✨Tip Number 4
Prepare for potential scenario-based questions during interviews. Think about how you would handle specific security incidents or customer service challenges, as this will demonstrate your problem-solving abilities and readiness for the role.
We think you need these skills to ace Court & Tribunal Security Officer in Taunton
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks such as monitoring premises, providing customer service, and responding to security issues.
Tailor Your CV:Customise your CV to highlight relevant experience in security and customer service. Emphasise any previous roles that required strong communication skills and attention to detail, as these are crucial for this position.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for security and customer service. Mention specific examples from your past experiences that demonstrate your ability to handle security situations effectively.
Highlight Relevant Qualifications:Ensure you mention any relevant qualifications, such as an SIA Licence or security-related training. If you have experience with CCTV monitoring or emergency response, be sure to include that as well.
How to prepare for a job interview at OCS
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks such as monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Since exceptional customer service is a crucial part of this role, prepare examples from your past experiences where you successfully handled customer interactions. Highlight your ability to remain calm and professional in challenging situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle security incidents. Think about how you would respond to various situations, such as dealing with an emergency or managing a difficult visitor.
✨Emphasise Your Communication Skills
Effective communication is vital in this role. Be ready to discuss how you communicate with team members and the public. You might want to share examples of how you've used clear communication to resolve conflicts or ensure safety.
