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For Companies At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy professional development opportunities and a supportive work environment.
- Why this job: Be part of a team that values your growth and commitment to safety.
- Qualifications: Must have the right to work in the UK and an SIA Licence.
- Other info: OCS promotes diversity and encourages applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
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About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Working Days: 08.30 – 16.30 Monday to Friday
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents
The Ideal Candidate Should Meet The Following Criteria
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
- SIA Licence
- Strong people and customer service skills
- Good diligence and high standard of work
- Effective communication skills
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other, Information Technology, and Management
-
Industries
Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting
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Court & Tribunal Security Officer employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding how to handle various situations, such as responding to panic alarms or conducting searches, will demonstrate your preparedness for the role.
✨Tip Number 2
Highlight your customer service skills during any interactions you have with the hiring team. Since the role involves welcoming and guiding court users, showcasing your ability to communicate effectively and provide exceptional service can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of OCS or similar organisations. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during interviews to show that you are a good fit.
✨Tip Number 4
Prepare for situational questions that may arise during the interview process. Think about scenarios where you had to manage security issues or provide excellent customer service, and be ready to discuss how you handled those situations effectively.
We think you need these skills to ace Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Court & Tribunal Security Officer role. Understand the key responsibilities and required skills, such as customer service and security monitoring.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your customer service abilities and any previous security roles or training you have undertaken.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and how your values align with OCS's TRUE values of Trust, Respect, Unity, and Empowerment. Mention specific examples of your experience in security or customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at OCS
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks such as monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Since this role involves interacting with court users, be prepared to discuss your previous customer service experiences. Highlight specific examples where you provided exceptional service or handled difficult situations effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle security incidents. Think about past experiences where you had to make quick decisions and how you ensured safety in challenging situations.
✨Emphasise Communication Skills
Effective communication is crucial in this role. Be ready to explain how you would communicate with colleagues and court users, especially in high-pressure situations. Provide examples of how you've successfully communicated in previous roles.
