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For Companies At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy funded development programmes and opportunities for career progression.
- Why this job: Be part of a team that values your growth and dedication to public safety.
- Qualifications: Must have the right to work in the UK, SIA Licence, and strong customer service skills.
- Other info: OCS promotes diversity and encourages applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
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About The Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
About The Company
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Public Sector FM business division that provides Cleaning, Catering, Facilities Management, Hard Services, Pest Control, Security, and Carbon and Energy services to a wide range of prestigious clients, within the Government market.
Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.
About The Role
Working Days: Shifts will be Monday to Friday 0900-1830. with the requirement to Also cover remand courts 0830-1430 on a Saturday.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents
The Ideal Candidate Should Meet The Following Criteria
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
- SIA Licence
- Strong people and customer service skills
- Good diligence and high standard of work
- Effective communication skills
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other, Information Technology, and Management
-
Industries
Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting
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Court & Tribunal Security Officer employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures relevant to court environments. Understanding the unique challenges faced in this setting will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or security roles, especially in high-pressure environments. This will show that you can handle the responsibilities of ensuring safety while providing excellent service.
✨Tip Number 3
Network with current or former employees of OCS or similar organisations. They can provide valuable insights into the company culture and expectations, which can be beneficial for your interview preparation.
✨Tip Number 4
Prepare to discuss scenarios where you've had to respond to security issues or emergencies. Being able to articulate your thought process and actions in these situations will demonstrate your readiness for the role.
We think you need these skills to ace Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Court & Tribunal Security Officer. Highlight your relevant experience in customer service and security in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your strong people skills, effective communication abilities, and any relevant security qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service and your commitment to safety and security. Mention specific examples from your past experiences that demonstrate these qualities.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at OCS
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks such as monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Since this role involves interacting with court users, be prepared to discuss your experience in providing exceptional customer service. Think of specific examples where you successfully handled difficult situations or ensured a positive experience for clients.
✨Highlight Your Communication Abilities
Effective communication is crucial in this position. Be ready to explain how you have used your communication skills in past roles, especially in high-pressure situations. This could include relaying information clearly to colleagues or de-escalating conflicts.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Practice responding to hypothetical situations related to security breaches or emergencies, demonstrating your ability to think on your feet and prioritise safety.
