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- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy professional development opportunities and an attendance allowance of £1 per hour.
- Why this job: Be part of a supportive team that values your growth and success.
- Qualifications: Must have the right to work in the UK, SIA Licence, and strong customer service skills.
- Other info: OCS promotes diversity and encourages applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Working Days: 1st week - 06:15 to 16:00, 2nd week - 09:00 to 17:30, 3rd week - 08:30 to 17:00, 4th week - 10:00 to 18:30 and 1 x Saturday a month - 07:30 to 13:30
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the specific duties of a Court & Tribunal Security Officer. Understanding the role's responsibilities, such as monitoring premises and responding to security issues, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any relevant experience in customer service or security roles. Since this position requires strong people skills, be prepared to discuss how you've successfully handled challenging situations in the past.
✨Tip Number 3
Network with current or former employees of OCS. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your application and interview.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about scenarios related to security and customer service, and how you would handle them effectively, showcasing your problem-solving skills.
We think you need these skills to ace Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Court & Tribunal Security Officer. Highlight your relevant experience in customer service and security in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your strong people skills, attention to detail, and any relevant security qualifications or experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing exceptional customer service and ensuring safety. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at OCS
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks such as monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Since this role involves interacting with court users, it's essential to highlight your customer service experience. Prepare examples of how you've successfully handled difficult situations or provided exceptional service in the past.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle security incidents. Think about potential situations you might face in the role and how you would respond effectively while ensuring safety.
✨Emphasise Teamwork and Communication
As a Security Officer, you'll need to work closely with colleagues and communicate effectively. Be ready to discuss your experiences working in teams and how you ensure clear communication, especially in high-pressure situations.