At a Glance
- Tasks: Ensure safety in courts, provide customer service, and monitor premises.
- Company: Join OCS, a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy professional development, funded qualifications, and an attendance allowance.
- Why this job: Be part of a dedicated team that values your growth and success.
- Qualifications: Must have UK Right to Work, SIA Licence, and strong customer service skills.
- Other info: Flexible working hours, Monday to Friday, with opportunities for career progression.
The predicted salary is between 24000 - 36000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Monday to Friday 09:00am – 18:30pm
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Key responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x‑ray machines, together with other security checks such as using hand‑held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand‑held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Ideal candidate criteria
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance‑related criteria.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Court & Tribunal Security Officer employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the court and tribunal system in the UK. Understanding the environment you'll be working in will help you demonstrate your commitment and knowledge during interviews.
✨Tip Number 2
Highlight any previous experience in security roles, especially those involving customer service. Be ready to discuss specific situations where you successfully managed security challenges while maintaining a positive experience for users.
✨Tip Number 3
Prepare to showcase your communication skills. As a Court & Tribunal Security Officer, you'll need to interact with a diverse range of people, so think of examples that illustrate your ability to communicate effectively under pressure.
✨Tip Number 4
Research OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Be prepared to explain how you embody these values in your work ethic and interactions, as this alignment can set you apart from other candidates.
We think you need these skills to ace Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Court & Tribunal Security Officer position. Understand the responsibilities and the skills required, such as customer service and security experience.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your customer service abilities and any previous security roles you have held.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention how your values align with OCS's TRUE values of Trust, Respect, Unity, and Empowerment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and complete.
How to prepare for a job interview at OCS
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the specific duties such as monitoring premises, conducting bag searches, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since the role involves providing exceptional customer service, be prepared to discuss your previous experiences in this area. Think of examples where you successfully assisted customers or handled difficult situations, as this will highlight your strong people skills.
✨Demonstrate Effective Communication
Effective communication is crucial in this role. Be ready to explain how you would communicate with colleagues and the control room, especially in high-pressure situations. Practising clear and concise responses can help you convey your thoughts effectively during the interview.
✨Emphasise Your Commitment to Safety
Given the nature of the job, it's important to express your commitment to safety and security. Discuss any relevant experience you have in security roles and how you prioritise safety in your work. This will show that you take the responsibilities of the position seriously.