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For Companies At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy professional development opportunities and an attendance allowance of £1 per hour.
- Why this job: Be part of a supportive team that values your growth and success.
- Qualifications: Must have the right to work in the UK, SIA Licence, and strong customer service skills.
- Other info: OCS promotes diversity and encourages applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
OCS Stoke‑On‑Trent, United Kingdom
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.
About The Role
We are looking for a Court & Tribunal Security Officer to work in our courts and tribunal system, ensuring safety and security of the public, staff and the premises.
Days of working: 08:30 – 16:30 and 09:00 – 17:00 Monday to Friday.
Responsibilities
- Provide exceptional customer service and welcome/guide court users.
- Monitor premises and visitors via CCTV, x‑ray machines, hand‑held metal detectors and bag searches on arrival.
- Patrol and secure access to buildings and satellite buildings, keeping in contact with the control room using hand‑held radios.
- Respond to panic alarm buttons in judges’ rooms, courts and offices.
- Respond to security incidents within the complex, record and report details.
Qualifications
- Right to work in the UK.
- Enhanced DBS and BS7858 security clearance.
- SIA licence and relevant security experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, please click apply and register your interest.
Equal Opportunity Employer Statement
We are an equal opportunities employer and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability or age.
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Court & Tribunal Security Officer employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding how to handle various situations, such as responding to alarms or managing access control, will demonstrate your readiness for the role.
✨Tip Number 2
Highlight any previous experience in customer service, especially in high-pressure environments. Being able to showcase your ability to remain calm and professional while assisting court users can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of OCS or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle specific scenarios related to security and customer service, as this will show your problem-solving skills and readiness for the role.
We think you need these skills to ace Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Court & Tribunal Security Officer role. Understand the key responsibilities and required skills, such as customer service and security experience.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise your customer service abilities and any previous security roles you have held.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and how your background makes you a suitable candidate. Mention your commitment to safety and security, and how you embody the TRUE values of OCS.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at OCS
✨Showcase Your Customer Service Skills
As a Court & Tribunal Security Officer, exceptional customer service is key. Be prepared to discuss your previous experiences in customer-facing roles and how you handled challenging situations while maintaining professionalism.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of the role, such as monitoring premises and responding to security issues. This will allow you to demonstrate your understanding of the position and how your skills align with their needs.
✨Highlight Relevant Experience
If you have an SIA Licence or experience in security, make sure to mention it. Discuss any relevant training or certifications that showcase your commitment to the field and your readiness for the responsibilities of the role.
✨Emphasise Communication Skills
Effective communication is crucial in this role. Prepare examples of how you've successfully communicated in past positions, especially in high-pressure situations, to illustrate your ability to handle emergencies and interact with court users.