At a Glance
- Tasks: Monitor CCTV systems, respond to incidents, and ensure safety.
- Company: Join OCS UK & Ireland, a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy professional development, career progression, and a diverse, inclusive work environment.
- Other info: Flexible 12-hour shifts available; screening and vetting required.
- Why this job: Be part of a mission-driven team focused on making places better for everyone.
- Qualifications: Must have a valid SIA CCTV Licence and strong attention to detail.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Control Room CCTV Operator role at OCS
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
We are seeking a vigilant and detail‑oriented CCTV Operator to join our team. In this role, you will monitor CCTV systems, identify and respond to security incidents, and support the overall safety of our clients\' premises.
Responsibilities
- Monitor CCTV systems to detect suspicious activities and security breaches.
- Respond promptly to incidents, alarms, and emergencies as they arise.
- Maintain accurate logs and reports of activities, incidents, and shift updates.
- Communicate effectively with on-site security teams, mobile response officers, and clients.
- Ensure compliance with all CCTV and data protection regulations.
- Conduct regular system checks to ensure equipment is operational.
Requirements
- A valid SIA CCTV Licence (Essential).
- Previous experience in a CCTV or security monitoring role (Preferred).
- Strong attention to detail and observational skills.
- Ability to multitask and remain calm under pressure.
- Excellent communication and report‑writing skills.
- Flexibility to work 12‑hour shifts, including days and nights.
- A good understanding of data protection and privacy laws.
Successful candidates will also be required to undergo screening and vetting (BS7858).
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability or age.
Seniority level
Entry level
Employment type
Full‑time
Job function
Management and Manufacturing
Industries
Facilities Services
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Control Room CCTV Operator in Stowmarket employer: OCS
At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values Trust, Respect, Unity, and Empowerment. As a Control Room CCTV Operator, you will benefit from professional development opportunities and the chance to work alongside dedicated colleagues in a dynamic environment, all while contributing to the safety and security of our clients' premises in Stowmarket. Join us to be part of a diverse team committed to making a positive impact in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Control Room CCTV Operator in Stowmarket
✨Tip Number 1
Familiarise yourself with the latest CCTV technology and systems. Being knowledgeable about the equipment you will be using can set you apart from other candidates and show your commitment to the role.
✨Tip Number 2
Brush up on your communication skills. As a CCTV Operator, you'll need to effectively communicate with security teams and clients, so practice clear and concise reporting to demonstrate your ability in this area.
✨Tip Number 3
Understand the importance of data protection and privacy laws related to CCTV operations. Showing that you are aware of these regulations will highlight your professionalism and attention to detail.
✨Tip Number 4
Network with professionals in the security industry. Attend local events or join online forums to connect with others in the field, which could lead to valuable insights and potential referrals for the position.
We think you need these skills to ace Control Room CCTV Operator in Stowmarket
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a CCTV Operator. Familiarise yourself with the key tasks such as monitoring systems, responding to incidents, and maintaining logs.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience in CCTV or security monitoring roles. Mention specific instances where you demonstrated strong attention to detail and effective communication skills.
Showcase Your Skills:Make sure to highlight your SIA CCTV Licence and any other relevant qualifications. Discuss your ability to multitask and remain calm under pressure, as these are crucial for the role.
Tailor Your Application:Customise your CV and cover letter to reflect OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Show how your personal values align with theirs and how you can contribute to their mission.
How to prepare for a job interview at OCS
✨Know Your CCTV Regulations
Familiarise yourself with the relevant CCTV and data protection regulations. Being able to discuss these during your interview will show that you understand the legal responsibilities of the role.
✨Demonstrate Attention to Detail
Prepare examples from your past experience where your attention to detail made a difference. This could be in identifying security breaches or maintaining accurate logs, which are crucial for a CCTV Operator.
✨Showcase Your Communication Skills
Effective communication is key in this role. Be ready to explain how you've successfully communicated with teams or clients in previous positions, especially in high-pressure situations.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to demonstrate how you would respond to specific incidents. Think through potential situations and your responses to show your problem-solving skills.
