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- Tasks: Ensure safety and security through patrols, access control, and exceptional customer service.
- Company: Join OCS UK & Ireland, a leading facilities management company with a diverse workforce.
- Benefits: Earn £13.85 per hour with structured shifts in a brand-new flagship building.
- Why this job: Be part of a world-class team delivering top-notch security services.
- Qualifications: SIA licence required; experience in security and strong communication skills preferred.
- Other info: Inclusive environment encouraging applications from all backgrounds.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Security business division which provides physical security guarding, access control, alarm systems and perimeter property protection, CCTV, mobile surveillance, and ANPR Technology services to a wide range of prestigious clients.
About The Role
OCS Group is seeking professional and experienced Security Guards to join our team at a flagship, state-of-the-art building. This high-profile role requires perfection, professionalism, and vigilance to ensure the safety, security, and seamless operation of the site.
Key Responsibilities
- Conducting regular physical security patrols to ensure the safety and integrity of the premises.
- Managing access control and monitoring visitors, staff, and deliveries in line with company procedures.
- Operating and monitoring CCTV systems (preferred) to identify and respond to potential incidents.
- Providing a professional front-of-house presence, delivering exceptional customer service to visitors and staff.
- Promptly responding to incidents, alarms, and emergencies, escalating as required.
- Ensuring all duties and tasks are carried out with precision and attention to detail.
- Completing accurate and detailed incident reports, maintaining clear records for security operations.
Requirements
- A valid SIA licence (SG or DS) is essential.
- Experience with CCTV systems is preferred.
- Proven experience in a front-line security role, ideally within a high-profile or corporate environment.
- Strong communication and interpersonal skills, with the ability to remain professional at all times.
- A proactive and vigilant approach with exceptional attention to detail.
- Ability to work 12-hour shifts (days and nights), maintaining focus and professionalism throughout.
Benefits
- Competitive pay rate of £13.85 per hour.
- Opportunity to work in a flagship, brand-new building for a prestigious client.
- Structured 12-hour shifts providing consistency and stability.
- Be part of a company that values professionalism, growth, and operational excellence.
This is an exciting opportunity to be part of a world-class team delivering security and front-of-house services to the highest standards.
Successful candidates will also be required to undergo screening and vetting (BS7858)
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Concierge employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concierge
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a role. Sometimes, it's all about who you know, and a friendly nudge can lead to great opportunities.
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about scenarios where you've demonstrated vigilance and professionalism. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Make sure you look sharp and professional when attending interviews or networking events. It shows you mean business!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at OCS.
We think you need these skills to ace Concierge
Some tips for your application 🫡
Show Your Professional Side: When writing your application, make sure to highlight your professionalism and experience in security roles. Use specific examples that demonstrate your attention to detail and ability to handle high-pressure situations.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to match the job description for the Concierge role. Mention your SIA licence and any relevant experience with CCTV systems or front-of-house services to catch our eye.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at OCS
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Concierge in a security setting. Familiarise yourself with the key tasks like conducting patrols, managing access control, and operating CCTV systems. This knowledge will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Customer Service Skills
As a Concierge, exceptional customer service is crucial. Prepare examples from your past experiences where you provided outstanding service or handled difficult situations professionally. This will highlight your interpersonal skills and ability to remain calm under pressure, which are essential for this position.
✨Dress the Part
First impressions matter! Dress professionally for your interview to reflect the high standards expected in a security role. A smart appearance not only shows respect for the interviewers but also indicates that you take the role seriously and understand the importance of professionalism in this line of work.
✨Prepare for Scenario-Based Questions
Expect to be asked how you would handle specific situations related to security and customer service. Think about potential scenarios, such as dealing with an emergency or managing a difficult visitor. Practising your responses will help you articulate your thought process and decision-making skills during the interview.
