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For Companies At a Glance
- Tasks: Ensure top-notch cleaning and hygiene while building great client relationships.
- Company: Join OCS, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy access to digital courses, discounts, and earned wage access.
- Why this job: Be part of a team that values professional growth and community impact.
- Qualifications: Previous cleaning experience and excellent customer service skills required.
- Other info: OCS promotes diversity and offers a welcoming environment for all.
The predicted salary is between 20000 - 28000 ÂŁ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of ÂŁ2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
As part of your role, your key responsibilities will include, but are not limited to:
- Ensuring high standard of cleaning and hygiene as directed by management
- Use and care of cleaning equipment
- Encourage good relations with all clients on contract site
- Promptly deal with any queries or complaints
- To perform any other reasonable duties that may be allocated by the management
The Ideal Candidate
- Must have Right to Work in the UK
- Previous cleaning experience
- Excellent customer service skills
- Excellent interpersonal and communication skills
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
Why Join OCS?
- ✅ OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.
- 🚀 We believe in investing in our colleague’s futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career.
- 🙂 With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- 🌟 Our values are Trust, Respect, Unity and Empowerment – they’re TRUE. Guided by these values and principles, we’re on a mission to make people and places the best they can be, this includes our TRUE start Awards.
- 📝 We now have over 600 live apprenticeships in the UK & Ireland — with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications!
- đź’° Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts)
WAGESTREAM IS CONTRACT SPECIFIC
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Cleaning Operative employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operative
✨Tip Number 1
Get to know the company culture! Before your interview, check out OCS's values and mission. This will help you align your answers with what they stand for, showing that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be interacting with clients, think of examples from your past experiences where you've handled queries or complaints effectively. This will demonstrate your excellent interpersonal skills.
✨Tip Number 3
Be ready to showcase your cleaning experience! Prepare to discuss specific cleaning tasks you've done before and how you maintained high standards. This will show that you’re not just a good talker but also have the hands-on experience they need.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, signing up for job alerts can keep you in the loop about new opportunities at OCS that match your skills.
We think you need these skills to ace Cleaning Operative
Some tips for your application 🫡
Show Off Your Experience: When you're filling out your application, make sure to highlight any previous cleaning experience you have. We want to see how you've maintained high standards of cleanliness and hygiene in past roles!
Customer Service is Key: Since excellent customer service skills are a must, don’t forget to mention any relevant experiences where you’ve interacted with clients. We love seeing how you’ve built good relationships and handled queries or complaints.
Be Yourself: Let your personality shine through in your application! We value Trust, Respect, Unity, and Empowerment, so share how you embody these values in your work and interactions with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets noticed, and you can easily keep track of your application status. Plus, you can sign up for job alerts while you're there!
How to prepare for a job interview at OCS
✨Know Your Cleaning Standards
Familiarise yourself with the high standards of cleaning and hygiene expected by OCS. Be ready to discuss your previous cleaning experience and how you maintained cleanliness in past roles. This shows that you understand the importance of the job.
✨Showcase Your Customer Service Skills
Since excellent customer service is key, think of examples where you've dealt with clients or customers effectively. Prepare to share a story about how you handled a complaint or query, demonstrating your interpersonal skills and ability to maintain good relations.
✨Understand the Company Values
OCS prides itself on its TRUE values: Trust, Respect, Unity, Empowerment. Reflect on how these values resonate with you and be prepared to discuss how you embody them in your work. This will show that you align with the company culture.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This demonstrates your interest in the position and helps you gauge if it's the right fit for you.