Cleaning Manager

Cleaning Manager

Stourbridge Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure cleanliness and maintain high standards across various areas.
  • Company: Join OCS, a top facilities management company with a strong commitment to values.
  • Benefits: Full-time role with competitive pay and opportunities for professional growth.
  • Why this job: Make a real difference in creating clean and welcoming spaces for everyone.
  • Qualifications: Experience in management or supervision within cleaning or similar fields is preferred.
  • Other info: Inclusive workplace that values diversity and encourages all applicants.

The predicted salary is between 30000 - 42000 £ per year.

Overview

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role

Mon- Sat – 05:00-10:00. We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.

Your key responsibilities will include, but are not limited to:

  • Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
  • Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
  • Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
  • Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
  • Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

The Ideal Candidate Should Meet The Following Criteria

  • You must have right to work in the UK.
  • Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
  • Experience in staffing, rotas, training, and basic HR compliance.
  • Excellent customer service skills.
  • Able to work to deadlines and prioritise as well as being flexible with working hours and days.

Why join OCS?

  • OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.
  • We believe in investing in our colleague’s futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career.
  • With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
  • Our values are Trust, Respect, Unity and Empowerment – they’re TRUE. Guided by these values and principles, we’re on a mission to make people and places the best they can be, this includes our TRUE start Awards.
  • We now have over 600 live apprenticeships in the UK & Ireland — with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications.
  • Access a portion of earned wages before payday with our Wagestream App (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts).

How To Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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Cleaning Manager employer: OCS

At OCS, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values Trust, Respect, Unity, and Empowerment. As a Cleaning Manager, you will benefit from comprehensive training opportunities, a clear career progression path, and the chance to make a meaningful impact in our communities. With a strong commitment to employee well-being and a diverse workforce, OCS is dedicated to creating a workplace where everyone can thrive.
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Contact Detail:

OCS Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cleaning Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a Cleaning Manager role or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching OCS and their TRUE values. Show us how your experience aligns with Trust, Respect, Unity, and Empowerment. We love candidates who resonate with our mission!

✨Tip Number 3

Practice your responses to common interview questions. Think about your previous management experiences and how you handled staffing, training, and customer service. We want to hear your success stories!

✨Tip Number 4

Apply through our website for the best chance of landing that job! It shows you're serious about joining our team and makes it easier for us to track your application.

We think you need these skills to ace Cleaning Manager

Staff Management
Training and Development
HR Compliance
Customer Service Skills
Time Management
Flexibility
Budget Management
Cleaning Standards Knowledge
Health and Safety Awareness
Problem-Solving Skills
Communication Skills
Attention to Detail
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight your previous management or supervisory experience in cleaning, as well as any relevant training or HR compliance knowledge.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how your values align with our TRUE values of Trust, Respect, Unity, and Empowerment.

Showcase Your Customer Service Skills: Since excellent customer service is key for us, be sure to include examples of how you've provided outstanding service in past roles. This will show that you understand the importance of customer satisfaction in our industry.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at OCS

✨Know Your Cleaning Standards

Familiarise yourself with the cleaning standards and practices that OCS upholds. Be ready to discuss how you can maintain and improve these standards in your role as a Cleaning Manager. Show them you understand the importance of cleanliness in creating a positive environment.

✨Demonstrate Leadership Skills

As a Cleaning Manager, you'll be overseeing staff and managing rotas. Prepare examples of how you've successfully led teams in the past, handled conflicts, or improved team performance. Highlight your experience in training and developing staff, as this aligns with their commitment to empowerment.

✨Showcase Customer Service Experience

OCS values excellent customer service, so be ready to share specific instances where you've gone above and beyond for clients or customers. Discuss how you would handle customer feedback or complaints related to cleaning services, demonstrating your commitment to quality.

✨Understand the TRUE Values

Make sure you know OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Think about how these values resonate with your own work ethic and experiences. Be prepared to discuss how you can embody these values in your role and contribute to a positive workplace culture.

Cleaning Manager
OCS
Location: Stourbridge

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