At a Glance
- Tasks: Lead a team in maintaining cleanliness across various areas and manage staff duties.
- Company: Join OCS, a top facilities management company with over 50,000 colleagues and a £2bn turnover.
- Benefits: Enjoy professional development, career progression, and a diverse, inclusive work environment.
- Why this job: Be part of a mission-driven team that values Trust, Respect, Unity, and Empowerment.
- Qualifications: Previous management experience in cleaning or similar fields is preferred; customer service skills are essential.
- Other info: Flexible working hours from Monday to Saturday, 5am-10am.
The predicted salary is between 30000 - 42000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: 06.00am-12.00pm Monday to Saturday
We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.
Your key responsibilities
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
The ideal candidate
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
Why join OCS?
- OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.
- We believe in investing in our colleague’s futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career.
- With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Our values are Trust, Respect, Unity and Empowerment – they’re TRUE. Guided by these values and principles, we’re on a mission to make people and places the best they can be, this includes our TRUE start Awards.
- We now have over 600 live apprenticeships in the UK & Ireland — with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications!
- Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts)
WAGESTREAM IS CONTRACT SPECIFIC
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Cleaning Manager employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager
✨Tip Number 1
Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Highlight your experience in managing cleaning teams and any specific achievements in improving cleaning standards or staff training. Be ready to discuss how you can apply this experience to enhance the cleaning operations at OCS.
✨Tip Number 3
Prepare to discuss your approach to customer service and how it relates to cleaning management. OCS values excellent customer service, so think of examples where you've gone above and beyond to meet client needs.
✨Tip Number 4
Network with current or former employees of OCS if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the Cleaning Manager position.
We think you need these skills to ace Cleaning Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Cleaning Manager position. Understand the responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in management or supervision within the cleaning industry. Mention specific examples of how you've managed staff, conducted training, or handled HR compliance.
Showcase Customer Service Skills: Since excellent customer service skills are essential for this role, provide examples in your application that demonstrate your ability to interact positively with clients and resolve issues effectively.
Align with Company Values: OCS values Trust, Respect, Unity, and Empowerment. Make sure to reflect these values in your application by sharing experiences that showcase how you embody these principles in your work.
How to prepare for a job interview at OCS
✨Know the Company Values
Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Be prepared to discuss how you embody these values in your previous roles, as they are central to the company's culture.
✨Demonstrate Leadership Experience
Highlight your previous experience in managing cleaning teams or similar roles. Share specific examples of how you've successfully managed staff rotas, training, and compliance to showcase your leadership skills.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as staff conflicts or accidents on-site. Prepare scenarios where you effectively resolved issues, demonstrating your problem-solving and decision-making abilities.
✨Showcase Customer Service Skills
As customer service is crucial in this role, be ready to discuss how you've provided excellent service in past positions. Share examples of how you’ve gone above and beyond to meet client needs and maintain high standards.