At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible shifts, funded training programs, and opportunities for career growth.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Be part of a dedicated team that values your professional development and success.
- Qualifications: Must have the right to work in the UK, SIA Licence, and strong people skills.
The predicted salary is between 24000 - 36000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be f or our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday - Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an \'Employer of Choice\' by investing in our colleagues\' development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios .
- Responding to panic alarm buttons in Judges\' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
- SIA Licence and relevant security experience
- Strong people and customer service skills
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work
- Effective communication skills
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Warrington employer: OCS
At OCS UK & Ireland, we pride ourselves on being an employer of choice, offering a supportive work culture that prioritises professional development and career progression. As a Casual Court & Tribunal Security Officer, you will benefit from flexible working hours, comprehensive training programmes, and the opportunity to contribute to the safety and security of vital public services. Join us in a role where your dedication is recognised and rewarded, and where you can grow within a leading facilities management company.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Warrington
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in courts and tribunals. Understanding the unique environment you'll be working in will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or security roles, especially in high-pressure environments. This will show that you can handle the responsibilities of the role effectively.
✨Tip Number 3
Network with current or former employees of OCS or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would respond to various security scenarios, as this will showcase your problem-solving skills and readiness for the role.
We think you need these skills to ace Casual Court & Tribunal Security Officer in Warrington
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Casual Court & Tribunal Security Officer. Familiarise yourself with the key tasks such as monitoring premises, providing customer service, and responding to security issues.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your customer service skills, any previous security experience, and your ability to work in a team.
Craft a Strong Cover Letter:Write a compelling cover letter that showcases your passion for security and customer service. Mention why you want to work for OCS and how your values align with their mission to provide exceptional services.
Highlight Relevant Qualifications:Ensure you mention any relevant qualifications, such as your SIA Licence and any security clearances. If you have completed any training programs related to security or facilities management, be sure to include those as well.
How to prepare for a job interview at OCS
✨Showcase Your Customer Service Skills
As a Casual Court & Tribunal Security Officer, exceptional customer service is key. Be prepared to share examples of how you've successfully interacted with the public in previous roles, demonstrating your ability to remain calm and professional under pressure.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties outlined in the job description. Highlight your understanding of monitoring premises, conducting security checks, and responding to emergencies, as this will show your commitment to the role.
✨Demonstrate Strong Communication Skills
Effective communication is crucial in this position. During the interview, practice clear and concise responses, and be ready to discuss how you would communicate with colleagues and the public in various situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential security issues you might face and how you would handle them, ensuring you convey your thought process clearly.
