At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts and tribunals.
- Company: Join OCS, a leading facilities management company with a commitment to innovation and community.
- Benefits: Flexible shifts, professional development opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace that values every individual’s contribution.
- Why this job: Make a real difference in people's lives while growing your career in a dynamic setting.
- Qualifications: SIA Licence, strong customer service skills, and the right to work in the UK.
Casual Court & Tribunal Security Officer
Join to apply for the Casual Court & Tribunal Security Officer role at OCS.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our TRUE values are Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Monday to Friday 8, 9, or 10 hours between 07:00 and 19:00.
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday – Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an “Employer of Choice” by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Key Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitor premises and visitors via CCTV and x-ray machines, and conduct security checks such as hand-held metal detectors and bag searches.
- Patrol and secure access to buildings and satellite sites; coordinate with the control room using hand-held radios.
- Respond to panic alarms in Judges\' rooms, courts and offices.
- Respond to security issues within the complex and record and report incidents.
The Ideal Candidate
- Right to Work in the UK.
- Enhanced DBS and BS7858 security clearance for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- UK driving licence or ability to travel to multiple sites.
- Good diligence and high standard of work; effective communication skills.
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Job Details
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Other, Information Technology, and Management
- Industries: Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting
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Casual Court & Tribunal Security Officer in Luton employer: OCS
At OCS, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises Trust, Respect, Unity, and Empowerment. As a Casual Court & Tribunal Security Officer, you will benefit from flexible working hours, opportunities for professional development, and a commitment to inclusivity, making it an ideal environment for those seeking meaningful employment in Luton.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Luton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on OCS. Understand their values like Trust, Respect, Unity, and Empowerment. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Security Officer, you'll be interacting with court users regularly. Think of examples from your past experiences where you provided exceptional service and be ready to share those stories during your interview.
✨Tip Number 3
Be prepared for situational questions! You might be asked how you'd handle specific security scenarios. Brush up on your problem-solving skills and think about how you would respond to various situations to keep everyone safe.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the OCS site. It’s the best way to ensure your application gets noticed, and you can also sign up for job alerts to stay updated on new opportunities.
We think you need these skills to ace Casual Court & Tribunal Security Officer in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Casual Court & Tribunal Security Officer role. Highlight any relevant experience in security, customer service, or facilities management that aligns with what we’re looking for.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for providing exceptional customer service and ensuring safety. Let us know why you want to join OCS and how you embody our TRUE values.
Showcase Your Skills:Don’t forget to showcase your skills that are relevant to the role, like effective communication and attention to detail. Mention any SIA Licence or security experience you have, as this will definitely catch our eye!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep you updated on your progress. Plus, you can sign up for job alerts while you're at it!
How to prepare for a job interview at OCS
✨Know Your Role
Familiarise yourself with the responsibilities of a Casual Court & Tribunal Security Officer. Understand the importance of customer service in this role and be ready to discuss how you can contribute to creating a safe and welcoming environment for court users.
✨Showcase Your Skills
Highlight your relevant experience, especially in security and customer service. Be prepared to give examples of how you've handled difficult situations or provided exceptional service in the past, as this will demonstrate your capability to manage the challenges of the role.
✨Understand OCS Values
Research OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Think about how these values resonate with your own work ethic and be ready to share specific instances where you've embodied these principles in your previous roles.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities or how OCS supports its employees' professional growth, which aligns with their commitment to being an 'Employer of Choice'.
