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- Tasks: Greet visitors, manage payments, and maintain a clean car park environment.
- Company: Join OCS, a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible hours, career development, and a supportive work culture.
- Why this job: Be the first point of contact for visitors and enhance their experience at the castle.
- Qualifications: Must have excellent customer service skills and be educated to national level 1.
- Other info: OCS values diversity and encourages applications from all backgrounds.
The predicted salary is between 20000 - 28000 £ per year.
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About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Variable upon business needs
Working Hours
As a Car Park Attendant, your main duty will be to staff the car park kiosk, greet and direct visitors on arrival at the car park and dispense appropriate information regarding operating hours, take payment and if appropriate offer alternative parking locations. You will also be required to carry out housekeeping duties such as litter picking of the car park ensuring it is maintained in a clean condition and maintaining the cleanliness of the car park kiosk. You will be the first contact with visitors to the castle and excellent customer service skills are required. A flexible approach to work is required as additional cover will be required from time to time.
The main duties and responsibilities of the role are to:
- Lock and unlock the car park at the designated times.
- Assist and advise the public and visitors with their parking needs.
- Deal with queries and resolve problems.
- Efficiently operate and use car parking systems.
- Housekeeping duties to maintain the condition of the car park.
- Ensure a professional image is always presented.
To Succeed In This Role You Will Need
- A professional approach with sound judgement and integrity
- Excellent customer service skills
- Good communication skills
- Be computer literate
- Right to work in the UK
- Enjoy working on your own initiative and as part of a team
- Self-motivated
- To be educated to national level 1 e.g. GCSE grades D-G
How To Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Facilities Services, Hospitality, and Outsourcing and Offshoring Consulting
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Car Park Attendant employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Park Attendant
✨Tip Number 1
Familiarise yourself with the company values of OCS, particularly their TRUE values: Trust, Respect, Unity, and Empowerment. Demonstrating an understanding of these values during your interactions can set you apart as a candidate who aligns with their mission.
✨Tip Number 2
Practice your customer service skills before the interview. Since you'll be the first point of contact for visitors, being able to showcase your ability to handle queries and provide excellent service will be crucial in impressing the hiring team.
✨Tip Number 3
Be prepared to discuss your flexibility and willingness to work varied hours. The role requires adaptability, so sharing examples of how you've successfully managed changing schedules or responsibilities in the past can highlight your suitability.
✨Tip Number 4
Showcase your initiative by thinking of ways to improve the car park experience for visitors. Whether it's ideas for better signage or enhanced customer interaction, presenting these suggestions can demonstrate your proactive approach and commitment to the role.
We think you need these skills to ace Car Park Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Car Park Attendant position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Customer Service Skills: Since excellent customer service is crucial for this role, make sure to emphasise any relevant experience you have in customer-facing positions. Use specific examples to demonstrate your ability to handle queries and resolve problems effectively.
Showcase Your Initiative: The job requires a self-motivated individual who can work independently as well as part of a team. Include examples in your application that showcase your initiative and ability to work autonomously.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your professionalism and attention to detail, which are important traits for this role.
How to prepare for a job interview at OCS
✨Showcase Your Customer Service Skills
As a Car Park Attendant, you'll be the first point of contact for visitors. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've handled difficult situations or provided excellent service.
✨Demonstrate Your Problem-Solving Abilities
The role requires dealing with queries and resolving problems. Prepare to discuss scenarios where you've successfully solved issues in the past. This will show your potential employer that you can think on your feet and handle challenges effectively.
✨Emphasise Your Flexibility
Since the working hours are variable, it's important to convey your willingness to adapt. Be ready to discuss your availability and any previous experiences where you've had to adjust your schedule or take on additional responsibilities.
✨Research OCS and Their Values
Understanding the company's mission and values is crucial. Familiarise yourself with OCS's TRUE values - Trust, Respect, Unity, and Empowerment. Be prepared to explain how you embody these values in your work ethic and interactions with others.
