At a Glance
- Tasks: Manage data, support users, and collaborate with teams to enhance system operations.
- Company: Join OCS, a leading facilities management company with a commitment to innovation.
- Benefits: Full-time role with opportunities for professional development and career progression.
- Other info: Inclusive workplace that welcomes diverse backgrounds and experiences.
- Why this job: Kickstart your career in a supportive environment that values your growth and contributions.
- Qualifications: Attention to detail, computer proficiency, and effective communication skills are essential.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Business Support Systems Administrator role at OCS.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role:
Shift Pattern: Monday to Friday 8am - 4.30pm
Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and are proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes that are aligned to the knowledge, skills and behaviours attached to their role.
Key Responsibilities
- Data Management: Perform administrative tasks related to configuring, maintaining, and monitoring data in our in-house systems, databases, and internal trackers, including the resource scheduling system and sub-contractor job management system.
- Process Evaluation: Assist in evaluating the effectiveness and efficiency of the configuration management process through administrative support.
- Data Quality Oversight: Oversee and ensure the accuracy and completeness of system data through regular administrative checks.
- User Support: Provide administrative support and basic troubleshooting for sub-contractors using our sub-contractor portal.
- Account Management: Handle the creation and management of user accounts and permissions, ensuring proper documentation and record-keeping.
- Team Collaboration: Collaborate with other teams to facilitate smooth system operations and provide necessary administrative support.
- Stakeholder Relationships: Build and maintain relationships with key stakeholders across the business through effective communication and administrative coordination.
- KPI Reporting: Assist in the creation of monthly KPI reports by gathering and organizing relevant data.
Key Hiring Criteria
- Meticulous Attention to Detail: Demonstrates exceptional accuracy and thoroughness in all tasks.
- Advanced Computer Proficiency: Possesses strong skills in using various PC applications and software.
- Effective Communication: Confidently communicates with customers, suppliers, and employees, ensuring clear and professional interactions.
- Facilities Management Experience: Preferably experienced in Facilities Management and proficient in using Computer-Aided Facility Management (CAFM) systems.
- Microsoft Office Expertise: Comprehensive knowledge of the Microsoft Office suite.
- Discretion and Confidentiality: Maintains the highest standards of discretion and confidentiality in handling sensitive information.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Additional Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Facilities Services
Referrals increase your chances of interviewing at OCS by 2x
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Business Support Systems Administrator in Glasgow employer: OCS
At OCS UK & Ireland, we pride ourselves on being a leading facilities management company that values our colleagues and their development. With a strong commitment to our TRUE values of Trust, Respect, Unity, and Empowerment, we offer a supportive work culture that fosters personal and professional growth through funded development programmes. Located in Glasgow, our inclusive environment encourages diversity and collaboration, making it an excellent place for those seeking meaningful and rewarding employment in the facilities management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Systems Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can double your chances of landing that interview.
✨Tip Number 2
Prepare for the interview by researching OCS's TRUE values. Think about how your skills and experiences align with Trust, Respect, Unity, and Empowerment. This will show them you're not just a good fit for the role, but for their culture too!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on common questions related to data management and user support, so you can confidently showcase your skills when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can sign up for job alerts to stay in the loop about other opportunities that might pop up at OCS.
We think you need these skills to ace Business Support Systems Administrator in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Business Support Systems Administrator role. Highlight your relevant experience in data management and facilities management, and don’t forget to showcase your advanced computer skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about working at OCS and how your values align with our TRUE values of Trust, Respect, Unity, and Empowerment.
Show Off Your Attention to Detail:Since this role requires meticulous attention to detail, make sure your application is free from typos and errors. A clean, well-organised application reflects your ability to manage data accurately!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status directly!
How to prepare for a job interview at OCS
✨Know Your Systems
Familiarise yourself with the specific systems and software mentioned in the job description, especially any Computer-Aided Facility Management (CAFM) systems. Being able to discuss your experience or knowledge of these tools will show that you're ready to hit the ground running.
✨Showcase Your Attention to Detail
Prepare examples from your past experiences where your meticulous attention to detail made a difference. Whether it was ensuring data accuracy or managing user accounts, having concrete examples will demonstrate your fit for the role.
✨Communicate Effectively
Practice clear and professional communication. Since the role involves liaising with various stakeholders, think about how you can convey complex information simply and effectively. Role-play with a friend to refine your approach.
✨Emphasise Team Collaboration
Be ready to discuss how you've successfully collaborated with others in previous roles. Highlighting your ability to work well within a team will resonate with OCS's focus on unity and effective communication.
