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- Tasks: Maintain a clean, safe, and welcoming environment at the University of Sussex.
- Company: Join OCS Group UK, partnering with the University of Sussex for a better campus experience.
- Benefits: Flexible hours, professional development, and a supportive work culture.
- Why this job: Be the friendly face that helps students and staff feel at home on campus.
- Qualifications: Must have Right to Work in the UK and excellent communication skills.
- Other info: Great opportunity for career progression in a diverse and inclusive environment.
The predicted salary is between 24000 - 36000 £ per year.
About the Company
OCS Group UK is managing this recruitment campaign on behalf of Sussex Estates and Facilities LLP (SEF), a partnership formed between OCS and the University of Sussex. SEF is the direct employer for this role and is responsible for delivering facilities management services across the University of Sussex estate. OCS is proud to partner with the University of Sussex in this long-term collaboration. Our shared mission is to enhance the University campus by ensuring it operates smoothly and efficiently, aligning with the University's values and commitment to sustainability. Together, we are dedicated to making the campus a better place for students, staff, and the broader community. The partnership is built on the core values of Trust, Respect, Unity, and Empowerment.
About the Role
Days of Working: Monday to Friday, hours TBC but expected to be 10am - 2pm. Facilities Porters at Sussex Estates and Facilities play a vital role in maintaining a clean, safe, and welcoming environment across the University’s academic buildings. As the first point of contact for students, staff, and visitors, Porters provide friendly assistance while carrying out essential cleaning, minor maintenance, and safety checks. This hands-on role requires a commitment to high standards, professionalism, and excellent customer service, helping to ensure that campus spaces are well cared for and that everyone feels supported and respected.
Responsibilities
- Act as the first point of contact for residents and visitors, providing information, handling inquiries, and resolving issues.
- Conduct regular safety checks, respond to emergencies (fire, medical, security), and assist with evacuations.
- Receive, track, and distribute mail and packages, notifying residents of arrivals.
- Report maintenance issues and liaise with contractors or maintenance staff to ensure timely resolution.
- Build positive relationships with residents, address concerns professionally, and enforce University policies and conduct regulations.
Qualifications
- Must have Right to Work in the UK.
- A DBS will be completed for the successful candidate.
- Ability to communicate effectively and build rapport with residents and visitors.
- Reliable, punctual, and able to maintain a welcoming and professional demeanor.
- Proficient in basic admin tasks such as record-keeping, managing directories, and handling check-in/check-out processes.
- Capable of responding calmly and effectively to emergencies and unexpected situations.
- Willingness to collaborate across departments and maintain accuracy in all tasks.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Facilities Porter in Brighton employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Porter in Brighton
✨Tip Number 1
Get to know the company! Research Sussex Estates and Facilities and OCS Group. Understanding their values and mission will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Facilities Porter, you'll be the first point of contact for many. Role-play common scenarios with friends or family to boost your confidence in handling inquiries and resolving issues.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like working at Sussex Estates and Facilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on future opportunities that match your skills and interests.
We think you need these skills to ace Facilities Porter in Brighton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way, especially for a role like Facilities Porter where customer service is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that align with the responsibilities of the Facilities Porter role. This shows us that you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can easily sign up for job alerts while you’re at it!
How to prepare for a job interview at OCS
✨Know the Company
Before your interview, take some time to research Sussex Estates and Facilities LLP and their partnership with the University of Sussex. Understanding their mission, values, and commitment to sustainability will help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Facilities Porter, you'll be the first point of contact for many. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will demonstrate your ability to build rapport and handle inquiries professionally.
✨Be Ready for Safety Scenarios
Since the role involves conducting safety checks and responding to emergencies, think about how you would handle various situations. Be prepared to discuss any relevant experiences and your approach to maintaining a safe environment.
✨Demonstrate Reliability and Professionalism
Punctuality and professionalism are key in this role. During the interview, convey your reliability by sharing instances where you've gone above and beyond in your previous jobs. This will show that you take your responsibilities seriously and can be trusted to maintain high standards.
