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- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Competitive pay, attendance allowance, and opportunities for professional development.
- Other info: Inclusive workplace that values diversity and offers career progression.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: SIA Licence, strong people skills, and a passion for customer service.
The predicted salary is between 24000 - 28000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Days of Working: 08:30-16:30 Monday to Friday.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitor premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrol and secure access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Respond to panic alarm buttons in Judges' rooms, courts and offices.
- Respond to any security issues within the complex and record and report details of those incidents.
Qualifications
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Additional Information
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Brighton employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer in Brighton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security officer scenarios. Think about how you'd handle various situations in the courts and tribunal system, and be ready to showcase your customer service skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable when you go for your interview. It shows you take the role seriously and are ready to represent OCS.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you on their radar and show your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in joining the OCS team.
We think you need these skills to ace Court & Tribunal Security Officer in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Court & Tribunal Security Officer role. Highlight your customer service experience and any relevant security qualifications to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for security and customer service, and explain why you want to join OCS. Keep it concise but engaging – we want to see your personality!
Showcase Your Communication Skills: Effective communication is key in this role. Use clear and professional language throughout your application. We love seeing candidates who can express themselves well, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can sign up for job alerts while you’re there!
How to prepare for a job interview at OCS
✨Know Your Role
Make sure you understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, responding to security issues, and providing exceptional customer service. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your People Skills
Since this role requires strong people and customer service skills, think of examples from your past experiences where you've successfully interacted with customers or handled difficult situations. Be ready to share these stories to highlight your ability to connect with court users effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in security situations. Practice how you would respond to incidents like a security breach or a distressed court user. This will show that you can think on your feet and handle pressure well.
✨Emphasise Your Commitment to Safety
OCS values safety and security highly, so be prepared to discuss your understanding of safety protocols and your commitment to maintaining a secure environment. Mention any relevant training or certifications you have, such as your SIA Licence, to reinforce your qualifications.