At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to excellence.
- Benefits: Competitive pay, attendance allowance, travel expenses covered, and opportunities for professional development.
- Why this job: Be part of a dynamic team making a real difference in the community.
- Qualifications: SIA Licence, strong people skills, and a passion for customer service.
- Other info: Flexible hours with no weekend or night shifts, plus career progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About the Role
You will be working a minimum of 40 hours per week, typically Monday - Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location. There is no weekend or night work, but overtime on Saturdays, Sundays and Bank holidays may be available at enhanced rates. Weekday overtime outside normal court operating times is paid at 1.5x. Location: mobile role covering a geographic area defined by a radius of your base location. Travel expenses and parking will be paid back and processed three times per month.
Benefits
- Minimum 40 hours contracted per week
- Attendance Allowance of £1 per hour on contracted hours, subject to meeting attendance criteria
- Help towards fuel expenses
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.
Key Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitor premises and visitors via CCTV and x-ray machines, plus security checks such as hand-held metal detectors and bag searches on arrival.
- Patrol and secure access to buildings and satellite buildings; stay in contact with the control room using hand-held radios.
- Respond to panic alarm buttons in Judges' rooms, courts and offices.
- Respond to security issues within the complex and record/report incidents.
Ideal Candidate
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- You may require a UK driving licence (location dependent).
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people, click apply and register your interest. You can also sign up to our job alerts when registering to be notified about other vacancies. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Mobile Court & Tribunal Security Officer in Basildon employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Court & Tribunal Security Officer in Basildon
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and their TRUE values. When you understand what they stand for, you can tailor your conversations to show how you embody those values.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these during interviews.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at OCS.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Mobile Court & Tribunal Security Officer in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Mobile Court & Tribunal Security Officer role. Highlight any relevant security experience and customer service skills to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing exceptional customer service and how your background aligns with our TRUE values. Keep it engaging and personal!
Showcase Your Communication Skills: Effective communication is key in this role. In your application, demonstrate your ability to communicate clearly and professionally. This could be through examples of past experiences or specific achievements.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application goes straight to us, so we can review it promptly!
How to prepare for a job interview at OCS
✨Know Your Role
Familiarise yourself with the responsibilities of a Mobile Court & Tribunal Security Officer. Understand the importance of customer service and security in a court environment, as well as the specific duties like monitoring premises and responding to alarms.
✨Showcase Your Skills
Prepare to discuss your relevant experience, especially in security roles. Highlight your people skills and how you've successfully handled challenging situations in the past. Be ready to give examples that demonstrate your diligence and effective communication.
✨Understand OCS Values
Research OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Think about how these values align with your own work ethic and be prepared to discuss how you can embody them in your role as a Security Officer.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about training opportunities, career progression, or how the team collaborates to ensure safety and security. This shows your genuine interest in the role and the company.