At a Glance
- Tasks: Prepare delicious drinks and provide excellent customer service in a vibrant café environment.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues across the UK and Ireland.
- Benefits: Enjoy a full-time role with opportunities for growth and a supportive team culture.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Be part of a dynamic team, enhance your barista skills, and create memorable experiences for customers.
- Qualifications: Previous experience as a barista is required; food hygiene knowledge is a plus.
The predicted salary is between 20000 - 28000 £ per year.
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About The Company:
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
About The Company:
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Specialist Cleaning business division which provides deep cleaning, window cleaning, hygiene management, and industrial cleaning services to a wide range of prestigious clients.
About The Role:
Shift Pattern: Monday to Thursday
Key responsibilities:
As part of your role, your key responsibilities will include, but are not limited to:
- To provide and maintain an efficient service to all areas under your control following best practice within the company ethos Preparing a variety of hot and cold drinks, including specialty coffees, teas, and other beverages
- Greeting customers, taking orders, answering questions about the menu, and providing a friendly and welcoming atmosphere
- Keeping the bar area clean and organised, ensuring all equipment is sanitised and in good working order
- Monitoring inventory levels, restocking supplies, and ensuring all ingredients are fresh and available
- Handling cash and card transactions accurately and efficiently
- Ensuring that all drinks meet the company’s quality standards and are presented attractively
- Adhering to health and safety regulations, including food handling and hygiene standards
- Working closely with other staff members to ensure smooth operations and excellent customer service
What are we looking for?
- Previous experience in a similar role is required
- Hold relevant qualifications, have knowledge of food hygiene and health and safety is a must
- Demonstrate high standards and be well organised
- Excellent customer service skills and interpersonal skills are essential
The ideal candidate should meet the following criteria:
- Must have the Right to Work in the UK
- Ability to handle different situations and find practical solutions
- Outstanding verbal and written communication skills
- Good time-management and organisational abilities
- While not always mandatory, having a food hygiene certificate (Level 2) is advantageous
How to Apply:
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
If you are interested in the role and believe that you have the experience required, please click ‘Apply’ – alternatively, please sign up to job alerts on our Careers page to ensure that you are notified when any other suitable opportunities become available
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Facilities Services
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Barista employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Familiarise yourself with the menu and drink preparation techniques. Knowing how to make a variety of drinks, especially specialty coffees and teas, will show your passion for the role and impress during any informal chats or interviews.
✨Tip Number 2
Brush up on your customer service skills. Practice friendly greetings and how to handle different customer scenarios, as excellent interpersonal skills are essential for this position.
✨Tip Number 3
Network with current or former baristas. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Consider obtaining a Level 2 food hygiene certificate if you don't already have one. While it's not mandatory, having this qualification can set you apart from other candidates and demonstrate your commitment to health and safety standards.
We think you need these skills to ace Barista
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Barista role at OCS. Understand the key responsibilities and required skills, such as customer service and food hygiene knowledge.
Tailor Your CV: Customise your CV to highlight relevant experience in similar roles. Emphasise your customer service skills, ability to handle cash transactions, and any previous barista experience you may have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific experiences that demonstrate your ability to maintain high standards and work well in a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at OCS
✨Showcase Your Customer Service Skills
As a barista, excellent customer service is key. Be prepared to share examples of how you've provided outstanding service in the past. Highlight your ability to greet customers warmly and handle their queries effectively.
✨Demonstrate Your Knowledge of Beverages
Familiarise yourself with different types of coffee and tea, as well as any specialty drinks the company may offer. Being able to discuss your favourite drinks or trends in the beverage industry can show your passion for the role.
✨Emphasise Your Organisational Skills
The role requires keeping the bar area clean and organised. Discuss your time-management strategies and how you prioritise tasks to maintain a tidy workspace while serving customers efficiently.
✨Prepare for Health and Safety Questions
Since knowledge of food hygiene and health and safety is essential, be ready to answer questions about these topics. Brush up on relevant regulations and be prepared to explain how you would ensure compliance in your daily tasks.