At a Glance
- Tasks: Lead a team to ensure top-notch cleaning standards and manage daily operations.
- Company: Join OCS, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy career progression, professional development, and a supportive work environment.
- Why this job: Make a real difference in maintaining clean spaces while developing your leadership skills.
- Qualifications: Previous supervisory experience and excellent customer service skills are essential.
- Other info: Flexible working hours and a diverse, inclusive workplace await you.
The predicted salary is between 24000 - 36000 Β£ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of Β£2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Days of working: Monday - Saturday 05:00am - 09:00am
Key responsibilities:
- Overseeing and assisting with the cleaning of all areas within the cleaning specification (plus other ad hoc areas/duties, as required).
- Managing a small team, looking after rotas, holidays, absence management within budget and performance management to achieve a consistently high standard of cleaning.
- Responsible for delivering coaching/training, including health & safety, to all cleaning operatives and ensuring all records are updated correctly.
- Responsible for conducting cleaning audits on a weekly basis and escalating any areas of concern for support.
- Hold weekly team meetings and briefing sessions with your team to ensure clear and consistent communication.
- Manage the ordering of stock and consumables, updating the stock management system and also the distribution to cleaning stores.
- You will come into regular contact with customers/clients so it is important that you can assist them if needed and that you can communicate at all levels.
- Planning high level and deep cleaning works as required.
- Responsible for adherence to company policies and procedures.
The ideal candidate should meet the following criteria:
- You must have Right to Work in the UK.
- Previous supervisor experience preferably in a cleaning environment.
- Good IT skills in use of systems and MS Office.
- Desire to lead a team and oversee tasks.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
- Good attention to detail is required.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Facilities Services
Cleaning Supervisor in Bangor employer: OCS
Contact Detail:
OCS Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Cleaning Supervisor in Bangor
β¨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a job or can put in a good word for you.
β¨Tip Number 2
Prepare for interviews by researching OCS and their TRUE values. Show them how your experience aligns with their mission and how you can contribute to making people and places better.
β¨Tip Number 3
Practice your communication skills! As a Cleaning Supervisor, you'll need to interact with clients and manage a team. Role-play common scenarios to boost your confidence.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities.
We think you need these skills to ace Cleaning Supervisor in Bangor
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Cleaning Supervisor role. Highlight your previous supervisory experience and any relevant cleaning management skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about facilities management and how your values align with our TRUE values of Trust, Respect, Unity, and Empowerment.
Show Off Your IT Skills: Since good IT skills are a must, donβt forget to mention your proficiency in MS Office and any other systems youβve used. We love seeing candidates who can navigate tech with ease!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. Itβs the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at OCS
β¨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and specifications that OCS adheres to. Be ready to discuss how you would maintain these standards and improve them if necessary. Showing that you understand the importance of high-quality cleaning will impress your interviewers.
β¨Demonstrate Leadership Skills
As a Cleaning Supervisor, you'll be managing a team. Prepare examples of how you've successfully led a team in the past, focusing on your coaching and training abilities. Highlight any experience you have with performance management and how you motivate your team to achieve their best.
β¨Showcase Your Customer Service Skills
Since you'll be interacting with clients regularly, it's crucial to demonstrate excellent customer service skills. Think of specific instances where you've gone above and beyond for a customer or resolved a conflict effectively. This will show that you can represent the company well.
β¨Prepare for Health & Safety Questions
Health and safety is a big part of the role. Brush up on relevant regulations and be prepared to discuss how you would ensure compliance within your team. Mention any previous training or audits you've conducted to show your commitment to maintaining a safe working environment.