At a Glance
- Tasks: Lead a small HR team, managing complex employee relations cases and providing strategic advice.
- Company: Join OCS UK & Ireland, a top facilities management company with a strong commitment to values.
- Benefits: Enjoy competitive pay, digital learning resources, flexible pay options, and exclusive retail perks.
- Other info: Be part of an award-winning employer focused on trust, respect, unity, and empowerment.
- Why this job: Make a real impact in employee relations while growing your career in a supportive environment.
- Qualifications: CIPD Level 5 required; experience in employee relations and team management preferred.
The predicted salary is between 44796 - 54750 £ per year.
About The Role
To manage a small team within the HR Advisory Function, ensuring that the business is provided legal, commercial employee relations advice, guidance and risks are managed and mitigated where necessary.
To own a caseload of high risk, complex ER cases to conclusion, mitigating and highlighting risks where possible To act as the Strategic Partner's point of contact for escalation for ER matters and resolutions
Key Responsibilities
- Functional Act as escalation point for high-risk employee relations cases in the business areas in the area of responsibility, including discrimination, collective grievances, collective redundancy, ill health and medical capability, ensuring the team are clear on the next steps and why.
- To coach the team on ER matters to ensure team knowledge growth and development.
- To manage team performance, attendance, conduct and delegate workload
- To act on feedback of the service and generate action plans for improvement in partnership with the Continuous Improvement
- Manager and ER Manager
- To attend weekly/bi-weekly quarterly meetings on ER Cases and ER risk where necessary in support of own caseload and the teams
- To have ownership of the Safe call reports in the business areas supporting- ensuring the team drive these to conclusion efficiently
- To keep the letter documentation up to date on Teams, Share Point etc, to ensure the correct documents are available and used at all times
- To have good knowledge of the business areas in remit General Avoid conflict of interests between personal interests and the interests of the UK & Ireland group
- Exercise independent judgment, reasonable care, skill and diligence when carrying out their duties
- Act in good faith and promote the long-term success of each company within the UK & Ireland group for the benefit of all members and wider stakeholders
- Adhere to and promote the UK & Ireland group's policies on equality & diversity, information security, health and safety and data protection in the performance of their duties and the management of the My ER Function in the People Team reporting into them
- Support and promote the UK & Ireland group's sustainability plans and policies, including the Carbon Management Plan, and carry out duties in a resource effective way, recognizing the shared responsibility of minimizing negative environmental impacts wherever possible
About You
- Applicants must have the right to work in the UK
- Necessary Minimum L5 CIPD
- Demonstrable experience working within Employee Relations in a fast paced, low margin business
- Proven experience managing or team leading a small team, with a blend of remote and office based workers
- Experience of working within a shared service HR delivery
- Experience of service improvement
- Desirable
- L7 CIPD or Associate CIPD or working towards
- Power BI knowledge and experience- how to operate, analyse, and drill down on Power BI MI
- Experience of writing and delivering training within HR
- Core Expectations
- Show flexibility in working arrangements to ensure that a high level of service is delivered.
- Self-motivated and able to work effectively in a fast-paced environment.
- Have a positive and focused attitude when dealing with all colleagues.
- Be able to take personal responsibility.
- Have a flexible and positive attitude towards work.
- Be keen to continuously improve own learning and development.
- Support and embed the UK & Ireland group's corporate values.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of 2bn.
We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve.
Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Why Work for OCS?
- Award-Winning Employer: Ranked 36th on Glassdoor's Best Companies to Work For 2025 - we value and motivate our people.
- Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
- Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Professional Growth: 600+ live learners across UK& I - Empowering colleagues with further development and qualifications!
- Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge
#J-18808-Ljbffr
HR Advisory Partner in Mildenhall employer: Ocs Uk & Ireland
OCS UK & Ireland is an award-winning employer that prioritises the growth and well-being of its employees, offering a dynamic work culture rooted in Trust, Respect, Unity, and Empowerment. With access to the OCS Academy for digital learning, flexible pay options through Wagestream, and exclusive retail perks via the Hapi app, employees are supported in their professional development while enjoying a rewarding work environment. Located in the UK, this role as an HR Advisory Partner provides a unique opportunity to lead a team in a fast-paced setting, ensuring meaningful contributions to employee relations and organisational success.
StudySmarter Expert Advice🤫
We think this is how you could land HR Advisory Partner in Mildenhall
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Ocs Uk & Ireland!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Ocs Uk & Ireland.
We think you need these skills to ace HR Advisory Partner in Mildenhall
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Ocs Uk & Ireland. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Ocs Uk & Ireland and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Ocs Uk & Ireland. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Ocs Uk & Ireland's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Ocs Uk & Ireland
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Ocs Uk & Ireland.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Ocs Uk & Ireland will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Ocs Uk & Ireland and how you would contribute to adapting HR strategies.
