At a Glance
- Tasks: Provide exceptional customer service and ensure safety in courts and tribunal systems.
- Company: Join OCS, a leading facilities management company with a strong commitment to employee growth.
- Benefits: Flexible shifts, professional development opportunities, and a supportive work environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: SIA Licence, strong customer service skills, and the ability to work flexibly.
- Other info: Be part of a dynamic team that values trust, respect, unity, and empowerment.
The predicted salary is between 24000 - 36000 £ per year.
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday – Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time. Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an \’Employer of Choice\’ by investing in our colleagues\’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued! As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
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Casual Court & Tribunal Security Officer employer: Ocs Uk & Ireland
Contact Detail:
Ocs Uk & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Court & Tribunal Security Officer
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in security or related fields. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for roles that catch your eye. The more you apply, the better your chances!
✨Tip Number 3
Prepare for interviews by brushing up on your customer service skills. Think of examples where you’ve gone above and beyond to help someone, as this is key in a role like a Security Officer.
✨Tip Number 4
Stay flexible! Since this role involves various shifts, show your willingness to adapt. Highlight your availability during interviews to make yourself a more attractive candidate.
We think you need these skills to ace Casual Court & Tribunal Security Officer
Some tips for your application 🫡
Show Your Passion for Customer Service: Make sure to highlight your enthusiasm for providing exceptional customer service in your application. We want to see how you can make court users feel welcome and secure, so share any relevant experiences that showcase your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Casual Court & Tribunal Security Officer role. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all the key information about your skills and experience without rambling on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Ocs Uk & Ireland
✨Know Your Role
Make sure you understand the key responsibilities of a Casual Court & Tribunal Security Officer. Familiarise yourself with customer service expectations, security protocols, and the importance of monitoring premises. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role involves interacting with court users, be prepared to discuss your experience in customer service. Think of specific examples where you've provided exceptional service or handled difficult situations. This will demonstrate your strong people skills and ability to maintain a calm demeanour under pressure.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Practice how you would respond to various security issues or emergencies. For instance, think about how you would handle a situation where a panic alarm is triggered. This shows that you can think on your feet and prioritise safety.
✨Dress the Part
Even though this is a casual role, dressing smartly for the interview can make a great first impression. Opt for professional attire that reflects the seriousness of the position. It shows respect for the interview process and indicates that you take the role seriously.