At a Glance
- Tasks: Lead a security team to ensure safety and professionalism in court environments.
- Company: Join OCS, a leading facilities management company with a commitment to excellence.
- Benefits: Fixed hours, overtime potential, funded training, and access to discounts and wellbeing resources.
- Other info: Inclusive workplace that values diversity and offers career progression opportunities.
- Why this job: Make a real difference in maintaining safety and security while developing your career.
- Qualifications: SIA Licence, security experience, and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: This position will be based at <site/location>, working Monday - Friday <shift pattern / hours>. As a Court & Tribunal Security Supervisor, you will play a key role in leading a team to maintain a safe, secure and welcoming environment within a court or tribunal building. You will be responsible for overseeing day-to-day security operations, supporting your team and ensuring that all visitors, staff and service users are treated in a professional and respectful manner. This is a site-based leadership role, where you will work closely with your team and the wider court service to deliver a consistently high standard of security, compliance and customer service.
Your key responsibilities will include, but are not limited to:
- Lead and supervise the on-site security team, ensuring high standards of service delivery
- Provide a professional, welcoming and customer-focused service to all court users
- Control and oversee access to the building, ensuring security procedures are followed at all times
- Ensure compliance with all relevant legislation, including Health & Safety, SIA licensing and site risk assessments
- Oversee the operation of security equipment including CCTV, x-ray machines and search procedures
- Act as the main point of contact for security incidents, ensuring they are managed, recorded and reported appropriately
- Support incident response, including alarms, emergencies and security concerns
- Manage team rotas and systems (e.g. Timegate), ensuring appropriate staffing levels are maintained
- Provide leadership, guidance and support to team members
- Deliver duty manager cover on a rota basis (including weekends where required)
- Maintain high standards of professionalism, compliance and operational performance at all times
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Proven experience supervising or leading security teams
- Strong communication and customer service skills
- A professional, reliable and detail-focused approach
- Good understanding of security procedures, compliance and health & safety practices
- Ability to remain calm, make decisions and lead effectively in challenging situations
Desirable:
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and workforce management systems
Why join OCS?
- Guaranteed fixed hours per week with additional earning potential through overtime at enhanced rates
- £1 per hour Attendance Allowance on contracted hours (subject to criteria)
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Supervisor in Worcester employer: OCS Group
OCS UK & Ireland is an exceptional employer, offering a supportive and professional work environment for Court & Tribunal Security Supervisors. With guaranteed fixed hours, opportunities for overtime, and a commitment to employee development through funded training and clear career pathways, OCS fosters a culture of Trust, Respect, Unity, and Empowerment. Working within the Courts & Tribunals Service, you will be part of a dedicated team that values inclusivity and provides access to resources for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Supervisor in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work in courts or tribunals. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of security procedures and compliance. We want you to showcase your leadership skills and how you handle challenging situations with confidence.
✨Tip Number 3
Don’t forget to highlight your customer service skills! As a Court & Tribunal Security Supervisor, you'll need to show that you can maintain a professional and welcoming environment for all court users.
✨Tip Number 4
Apply through our website for the best chance at landing the job! Keep an eye on job alerts so you don’t miss out on any exciting opportunities that match your skills.
We think you need these skills to ace Court & Tribunal Security Supervisor in Worcester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Court & Tribunal Security Supervisor role. Highlight your relevant experience in security and leadership, and show us how you embody our TRUE values of Trust, Respect, Unity, and Empowerment.
Showcase Your Skills:We want to see your strong communication and customer service skills shine through. Use specific examples from your past roles to demonstrate how you've successfully led teams and handled challenging situations.
Be Professional and Personable:Remember, this role is all about maintaining a safe and welcoming environment. Make sure your application reflects a professional yet approachable tone, as we value candidates who can connect with court users and staff alike.
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and keep track of your interest in joining our fantastic team at OCS.
How to prepare for a job interview at OCS Group
✨Know Your Security Procedures
Familiarise yourself with the specific security protocols and compliance regulations relevant to court and tribunal environments. Being able to discuss these confidently will show that you understand the importance of maintaining safety and professionalism.
✨Demonstrate Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a challenging situation. Highlight your ability to support and guide team members, as this role requires strong leadership in a high-pressure environment.
✨Showcase Customer Service Focus
Since this role involves interacting with court users, be ready to discuss how you prioritise customer service. Share instances where you've gone above and beyond to ensure a positive experience for clients or visitors.
✨Practice Calm Decision-Making
Think of scenarios where quick decision-making was crucial, especially in security contexts. Be prepared to explain how you remain calm under pressure and make effective decisions, as this is vital for the role of a Court & Tribunal Security Supervisor.
