At a Glance
- Tasks: Supervise a team to deliver exceptional coffee and beverage service in our workplace café.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Full-time role with opportunities for professional development and career progression.
- Other info: Inclusive workplace that values diversity and encourages applications from all backgrounds.
- Why this job: Be part of a dynamic team and create a welcoming environment for guests every day.
- Qualifications: Previous barista and supervisory experience, excellent communication skills, and a friendly attitude.
The predicted salary is between 24000 - 30000 € per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Shift Pattern: Monday to Friday, 06:30 - 15:00 or 08:00 - 16:30
Role overview: You will supervise a team in providing exceptional service for all coffee and beverage needs within our workplace café. This includes overseeing daily operations, ensuring high standards of service, and maintaining a welcoming environment. This is a full-time role, Monday to Friday.
Main Duties & Responsibilities of the Role:
- Ensure agreed standards of service are maintained in all areas and guests are treated professionally and courteously at all times.
- Supervise and train barista staff to ensure consistent quality and service.
- Manage inventory and order supplies as needed.
- Maintain cleanliness and organisation of the café area.
- Prepare and serve a variety of coffee and tea beverages to guests.
- Prepare and serve hot food items to guests, ensuring quality and presentation standards are met.
- Interact with clients and guests to ensure satisfaction and address any concerns.
- Use equipment correctly and report any faults to the Catering Manager.
- Carry out any reasonable request made by a member of management.
About You:
- Must have the right to work in the UK.
- Previous experience as a barista and in a supervisory role.
- Excellent communication skills and attention to detail.
- Ability to work to deadlines and prioritise tasks.
- Strong interpersonal skills and the ability to work collaboratively with different departments.
- Friendly and professional demeanor when interacting with guests and clients.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Barista Supervisor in Welwyn Garden City employer: OCS Group
OCS UK & Ireland is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture rooted in Trust, Respect, Unity, and Empowerment. As a Barista Supervisor, you will enjoy a full-time role with a Monday to Friday schedule, allowing for a healthy work-life balance while being part of a dynamic team dedicated to delivering outstanding service in a vibrant café environment. With opportunities for professional development and career progression, OCS fosters an inclusive atmosphere where every colleague can thrive and contribute to making workplaces better for all.
StudySmarter Expert Advice🤫
We think this is how you could land Barista Supervisor in Welwyn Garden City
✨Tip Number 1
Network like a pro! Reach out to your connections in the coffee and hospitality industry. You never know who might have a lead on a barista supervisor role or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you get the chance, demonstrate your barista expertise during interviews or networking events. Bring your A-game with latte art or share your favourite coffee recipes to impress potential employers.
✨Tip Number 3
Be proactive! Don’t just wait for job alerts. Regularly check our website for new openings and apply directly. The more you put yourself out there, the better your chances of landing that dream job.
✨Tip Number 4
Prepare for the interview! Research OCS UK & Ireland and their TRUE values. Be ready to discuss how your experience aligns with their mission and how you can contribute to making people and places the best they can be.
We think you need these skills to ace Barista Supervisor in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let us know why you love coffee and what makes you a great barista. Share any unique experiences or skills that highlight your passion for the beverage industry!
Highlight Your Supervisory Skills:Since this role involves supervising a team, make sure to emphasise your previous experience in leadership. Tell us about how you've trained staff or managed a team to deliver exceptional service.
Be Personable and Professional:We want to see your friendly and professional side! Use a warm tone in your application to reflect how you would interact with guests and clients in the café environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of all the amazing candidates like you. Plus, you can sign up for job alerts while you're there!
How to prepare for a job interview at OCS Group
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and how to create a perfect cup. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Supervisory Skills
Prepare examples from your past experience where you've successfully led a team. Highlight how you trained staff, managed conflicts, or improved service quality. This will demonstrate your capability to supervise effectively in a busy café environment.
✨Emphasise Customer Service
Be ready to talk about your approach to customer service. Share specific instances where you went above and beyond to ensure guest satisfaction. This aligns with the company's mission to provide exceptional service and will resonate well with the interviewers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the café operations, team dynamics, or company values. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your own values.
