At a Glance
- Tasks: Craft and serve high-quality coffee while delivering exceptional customer service.
- Company: Join OCS UK & Ireland, a leading facilities management company with a vibrant culture.
- Benefits: Enjoy discounts, a pension scheme, and 24/7 wellbeing support.
- Other info: Opportunities for training, development, and career progression await you!
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a friendly, professional demeanour are essential.
The predicted salary is between 20000 - 25000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Working Pattern: Monday, Tuesday, Wednesday, Thursday 8.00 - 4.00 OR 6.30 - 3.00
We are seeking a passionate and motivated Barista to join our Catering team. Based at our prestigious client location, this role is perfect for someone who loves delivering exceptional coffee and outstanding customer service.
Main Duties & Responsibilities of the Role:
- Craft and serve a variety of high-quality coffee drinks, including espresso-based beverages, teas, and seasonal specials, ensuring consistency in taste and presentation.
- Provide excellent customer service, greeting clients and visitors with a professional and friendly attitude.
- Maintain cleanliness and organisation of the coffee station, adhering to hygiene and safety standards at all times.
- Handle cash and operate the point-of-sale system efficiently, processing transactions accurately and promptly.
- Monitor stock levels, assist with ordering supplies, and manage deliveries to ensure the coffee station is well-stocked.
- Clean and maintain coffee machines and other equipment, reporting technical issues to management as needed.
- Stay informed about the coffee menu, seasonal specials, and food pairings to upsell products and make informed recommendations to customers.
- Assist the catering team during busy periods, helping with food preparation and service.
- Follow company policies and procedures, including hygiene, safety, and security protocols.
- Contribute to a positive team environment by supporting colleagues and maintaining a collaborative atmosphere.
About You:
- Must have the right to work in the UK.
- Excellent communication skills and attention to detail.
- Ability to work to deadlines and prioritise tasks.
- Strong interpersonal skills and the ability to work collaboratively with different departments.
- Friendly and professional demeanour when interacting with guests and clients.
What will you get in return?
- A pension scheme - to save for the future - eligibility rules apply.
- Access to high street discounts.
- Access to low interest loans.
- Recognition scheme ‘OCS Stars’ - monetary rewards given to top performers.
- Training and Development - apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme.
- Long Service Awards.
- Cycle to work scheme - discounted bicycles.
- Access to our Employee Assistance Programme - 24-7 Wellbeing Support.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Barista in Welwyn Garden City employer: OCS Group
OCS UK & Ireland is an exceptional employer, offering a vibrant work culture that prioritises Trust, Respect, Unity, and Empowerment. As a Barista in our prestigious client location, you will enjoy numerous benefits including a pension scheme, access to high street discounts, and comprehensive training and development opportunities, all while being part of a supportive team dedicated to delivering outstanding customer service and exceptional coffee experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Barista in Welwyn Garden City
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and their TRUE values. When you understand their mission, you can tailor your conversations to show how you fit into their culture.
✨Tip Number 2
Practice your coffee knowledge! Be ready to chat about different coffee drinks and what makes them special. This will not only impress during interviews but also show your passion for the role.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Barista in Welwyn Garden City
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know why you love coffee! Share any experiences you've had with crafting drinks or serving customers. We want to see that spark in your words!
Highlight Your Customer Service Skills:Make sure to mention any previous roles where you provided excellent customer service. We value a friendly and professional demeanour, so share examples of how you've gone above and beyond for customers.
Keep It Neat and Professional:Just like we maintain cleanliness at the coffee station, your application should be tidy too! Use clear formatting, check for typos, and ensure your writing is easy to read. First impressions matter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can sign up for job alerts while you're there!
How to prepare for a job interview at OCS Group
✨Know Your Coffee
Make sure you brush up on your coffee knowledge before the interview. Understand the different types of coffee drinks, especially espresso-based ones, and be ready to discuss your favourites or any unique seasonal specials you might suggest to customers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about creating a friendly and professional atmosphere.
✨Be Ready to Talk Teamwork
Since this position involves working closely with a catering team, be prepared to share experiences where you collaborated effectively with others. Highlight your ability to support colleagues and contribute to a positive team environment.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A neat appearance shows that you respect the role and the company’s values, which is crucial in a customer-facing position like a Barista.
