At a Glance
- Tasks: Ensure safety and security in court buildings while providing excellent customer service.
- Company: Join OCS, a leading facilities management company with a commitment to community and values.
- Benefits: Flexible working hours, funded training, and access to discounts and wellbeing resources.
- Other info: Opportunities for career progression and a diverse, inclusive workplace.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Must have SIA Licence, strong communication skills, and a professional approach.
The predicted salary is between 24000 - 28000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
As a Casual Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a range of court and tribunal buildings within a defined area. You will be responsible for supporting site teams with access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are treated in a professional and respectful manner. This is a flexible, multi-site role, where you will work across different locations to support operational needs such as sickness and absence. Shift patterns will vary depending on site requirements, with most shifts taking place Monday to Friday during court operating hours. Earliest start 730am latest finish 1830pm.
As part of your role, your key responsibilities will include, but are not limited to:
- Provide a professional, welcoming and customer‑focused service to all court users
- Control access to buildings, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x‑ray machines and handheld metal detectors
- Conduct searches in line with site procedures, including bag checks on entry
- Monitor public and restricted areas, maintaining regular communication with control points
- Patrol court buildings and satellite locations where required
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support the safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Strong communication and customer service skills
- A professional, reliable and detail‑focused approach
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
- Ability to travel between sites within a defined area
Desirable:
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Why join OCS?
- Flexible working patterns to suit operational needs
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Taunton employer: OCS Group
OCS UK & Ireland is an exceptional employer, offering a flexible working environment and a strong commitment to employee development through funded training and clear pathways to recognised qualifications. Our TRUE values of Trust, Respect, Unity, and Empowerment foster a supportive work culture, ensuring that all colleagues feel valued and motivated while contributing to the safety and security of our court and tribunal buildings across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Taunton
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work in courts or tribunals. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about scenarios where you had to handle difficult situations and how you maintained professionalism. We want you to shine!
✨Tip Number 3
Show off your skills! If you have experience with security systems like CCTV or screening equipment, make sure to highlight that in conversations. It’s all about demonstrating your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to stay updated on new opportunities and ensures your application gets the attention it deserves. Let’s get you that job!
We think you need these skills to ace Casual Court & Tribunal Security Officer in Taunton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Casual Court & Tribunal Security Officer role. Highlight your relevant experience, especially in security and customer service, to show us you’re the right fit for our team.
Showcase Your Skills:We want to see your strong communication and detail-focused approach shine through. Use specific examples from your past roles to demonstrate how you've handled challenging situations or provided excellent service.
Be Professional:Remember, professionalism is key in this role. Ensure your application is well-formatted, free of typos, and reflects a reliable attitude. This sets the tone for how we perceive you as a potential colleague.
Apply Through Our Website:Don’t forget to apply directly through our website! It’s the best way for us to receive your application and keep track of your interest in joining our fantastic team at OCS.
How to prepare for a job interview at OCS Group
✨Know Your Security Procedures
Familiarise yourself with the security protocols relevant to court and tribunal environments. Be prepared to discuss how you would handle access control, monitor activity, and respond to incidents, as these are key responsibilities of the role.
✨Showcase Your Customer Service Skills
As a Casual Court & Tribunal Security Officer, you'll need to provide a welcoming service. Think of examples from your past experiences where you demonstrated strong communication and customer service skills, especially in challenging situations.
✨Demonstrate Professionalism
Highlight your understanding of maintaining high standards of professionalism and compliance. Be ready to explain how you ensure that all visitors and staff are treated respectfully and how you would handle any potential conflicts.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to remain calm under pressure. Practice responses to potential incidents you might face on the job, such as dealing with an alarm or managing a difficult visitor.
