Hub Supervisor (Pick & Packer) in St Ives

St Ives Full-Time On-site

Apply Now

Days of Working: 37.5 hours per week, 7.5 hours per day Mon-Fri (07:00-15:00). Weekend working will be required to cover sickness and holiday. Successful candidate will work in collaboration with another site Supervisor managing orders, deliveries to multiple sites and the daily running of a small food distribution hub. Enhanced hourly rate whilst working weekends.

Additional Info: This is a varied role managing a small team working in cooperation with a second site Supervisor working every other weekend. The hub is a frozen food distribution hub receiving frozen meals and fresh sandwiches, which is packed to ward level and delivered to two different NHS Trusts. The role compliance based, organisation of orders, staff and when called upon working in the pick packing area and delivering to the individual wards. So full driving license is required for this role.

An exciting new role within the OCS Hub. As a Hub Supervisor, you will work closely with another Hub Supervisor and the OCS hub team, kitchen and housekeepers to ensure food distribution meets high standards of timeliness, hygiene, and quality. You will supervise daily catering operations, making sure staffing levels are appropriate and all systems are monitored and recorded, you will also keep an eye on wastage. Plus, you will ensure cleaning schedules are followed daily to comply with the Food Safety Management System. It’s a great opportunity to grow your career in facilities management, distribution, with plenty of support for your professional development!

Responsible for the operational support of the OCS Hub Team, and Catering Team on outer sites and all soft services, delivering excellent Customer Service by ensuring all requests from users within the Cambridgeshire and ELFT (all sites) are executed in timely, accurate and professional manner, within the agreed service level requirements.

To support the Soft Services Facilities Manager to support resources across the sites from the Hub. These duties may be carried out in patient and non-patient environments.

As part of your role, your key responsibilities will include, but are not limited to:

Responsible for the overall day-to-day operations of the hub support and transport function.
Ensure service levels are met across all sites in line with contractual requirements.
Coach and mentor junior picker packers.
Support staff engagement, motivation, safety, and welfare.
Work with HR & Training Manager to ensure staff development and mandatory training is completed.
Oversee picking, packing, labelling, and despatch of goods.
Manage order slips and ensure correct placement in delivery areas.
Use computer systems and scanners to track and process orders.
Track inventory levels and ensure stock accuracy.
Supervise inbound receiving, stocking, and restocking of materials.
Ensure compliance with Health & Safety best practices.
Report complaints/comments to Soft Services FM team.
Adhere to company and Trust policies, work schedules, and quality standards.

The ideal candidate should meet the following criteria:

Must have Right to Work in the UK
An enhanced DBS will be completed for the successful candidate.
UK driving licence.
Level 3 Food Hygiene
Previous Supervisary and Warehouse experience preferred but not essential as full training will be given.
An analytical approach to problem solving and decision making
Ability to prioritise and manage workload in a front line, sometimes a reactive environment

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

🚀Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

🙂 Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

📝Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

💰Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.