At a Glance
- Tasks: Assist passengers with restricted mobility through the airport, ensuring a smooth and safe experience.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to its people.
- Benefits: Enjoy competitive pay, high street discounts, flexible pay options, and a pension scheme.
- Other info: Access to training programmes and career growth opportunities in a dynamic workplace.
- Why this job: Make a real difference in people's travel experiences while developing your skills in a supportive environment.
- Qualifications: Full UK driving licence and ability to communicate effectively with diverse individuals.
The predicted salary is between 20000 - 25000 £ per year.
The main purpose of the role is to ensure the safe transfer of Passengers with Restricted Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all aspects of the airport experience. We are looking for a customer focused and friendly individual to join our team of workers and help create a memorable experience for every visitor to the airport. This position will be trained and Multi-Skilled to drive varied vehicles within the airport to aid the passengers' transportation.
Main Duties:
- Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
- Communicate effectively with the passengers and staff
- Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-in, airport security and pre-boarding aircraft
- Transport passengers within the airport using varied vehicles
- In a safe manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
- Comply with all Health & Safety regulations
- Use company equipment responsibly ensuring all equipment is maintained
To be successful in the role, you will need:
- Ability to communicate with people and colleagues at all levels
- Ability to lift passengers in accordance with manual handling guidelines
- Full UK driving license
What will you get in return?
- A pension scheme - to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme ‘OCS Stars’ - monetary rewards given to top performers
- Training and Development - apprenticeships, e-learning, English as a Second Language and our award nominated ‘Impact’ Programme
- Long Service Awards
- Cycle to work scheme - discounted bicycles
- Access to our Employee Assistance Programme - 24/7 Wellbeing Support
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Passenger Assistant in Southampton employer: OCS Group
OCS Group is an excellent employer, offering a dynamic work environment that prioritises employee growth and development within the healthcare sector. With a strong focus on compliance and performance improvement, employees benefit from comprehensive training initiatives and a supportive culture that values teamwork and innovation. Located in South London, this role provides unique opportunities to make a meaningful impact on community health and safety while enjoying a collaborative workplace atmosphere.
