At a Glance
- Tasks: Be the friendly face of our company, greeting clients and managing reception duties.
- Company: Join OCS UK & Ireland, a leading facilities management company with a vibrant team.
- Benefits: Enjoy a supportive work environment, professional development, and career progression opportunities.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
- Why this job: Make a difference by delivering exceptional customer service in a dynamic setting.
- Qualifications: Previous reception experience and strong communication skills are essential.
The predicted salary is between 22000 - 26000 € per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: Mon - Fri start 08.00, finish 17.00 with 1hr unpaid break
OCS is recruiting a Receptionist to join their team. The successful candidate will be part of a passionate and driven team, delivering exceptional customer service in a busy and professional environment. As part of your role, your key responsibilities will include, but are not limited to:
- Serve as the first point of contact, greeting clients and staff with a focus on delivering an outstanding customer experience.
- Manage reception processes, including issuing visitor and contractor passes and ensuring proper sign-in procedures.
- Handle incoming calls efficiently and assist with customer enquiries.
- Oversee meeting room bookings and support event logistics, including room setup and customer assistance.
- Perform mailroom duties and support building health and safety procedures as required.
The ideal candidate should meet the following criteria:
- Previous experience in a high-profile Reception or Front of House role is essential.
- Proficiency in Microsoft Office applications.
- Strong customer service skills with excellent verbal and written communication.
- Highly organized with attention to detail and professional presentation.
- Must be able to obtain DBS, BPSS, and SC clearances (processed and funded by the business).
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Receptionist in Salisbury employer: OCS Group
OCS UK & Ireland is an exceptional employer, offering a vibrant work culture that prioritises Trust, Respect, Unity, and Empowerment. As a Receptionist, you will thrive in a supportive environment that values professional development and career progression, all while being part of a diverse team dedicated to delivering outstanding customer service. Located in a dynamic setting, OCS provides unique opportunities for growth and the chance to work alongside inspiring colleagues committed to making a positive impact in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Salisbury
✨Tip Number 1
First impressions matter! When you walk into an interview, make sure to greet everyone with a smile and a friendly hello. It sets the tone for the rest of your meeting and shows that you're approachable and ready to engage.
✨Tip Number 2
Be prepared to showcase your customer service skills. Think of examples from your past experiences where you went above and beyond for a client. We want to hear those stories that highlight your ability to deliver exceptional service!
✨Tip Number 3
Don’t forget to ask questions during your interview! It shows your interest in the role and the company. Ask about team dynamics or how they uphold their TRUE values in daily operations. This can really set you apart from other candidates.
✨Tip Number 4
After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind as they make their decision.
We think you need these skills to ace Receptionist in Salisbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Receptionist role. Highlight your previous experience in high-profile reception or front of house roles, and don’t forget to showcase your customer service skills. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering exceptional customer service and how your skills align with our TRUE values. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills:Since this role involves a lot of interaction, make sure your written application reflects your excellent verbal and written communication skills. We want to see clarity and professionalism in your writing, so proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s super easy, and you’ll be able to keep track of your application status. Plus, signing up for job alerts means you won’t miss out on any future opportunities with us!
How to prepare for a job interview at OCS Group
✨Know Your Company
Before the interview, take some time to research OCS UK & Ireland. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle difficult situations or complaints with grace and professionalism.
✨Practice Common Interview Questions
Anticipate questions related to your experience in high-profile reception roles. Practice responses to questions like 'How do you manage multiple tasks at once?' or 'Can you describe a time when you had to deal with a challenging client?' This will help you feel more confident during the interview.
✨Dress Professionally and Be Punctual
First impressions matter! Dress in professional attire that reflects the company's culture. Also, plan to arrive early to the interview. This shows respect for the interviewer's time and gives you a moment to collect your thoughts before the meeting.
