At a Glance
- Tasks: Protect customers and staff while ensuring a safe shopping environment.
- Company: Join OCS UK & Ireland, a leading facilities management company.
- Benefits: Flexible pay, digital learning, exclusive discounts, and professional growth opportunities.
- Other info: Award-winning employer with a commitment to diversity and inclusion.
- Why this job: Be a vital part of a team that values safety and customer service.
- Qualifications: SIA Licence required; strong observational and communication skills needed.
The predicted salary is between 26400 - 30400 £ per year.
Days of Working: This position will be based at Morrisons Bracknell, working variable day shifts including weekends and bank holidays. As a Retail Security Officer, you will play a vital role in protecting customers, staff, and stock, ensuring a safe and secure shopping environment. You will act as a visible deterrent to criminal activity, provide excellent customer service, and respond effectively to incidents within the retail environment.
Your key responsibilities will include, but are not limited to:
- Maintain a visible security presence, deterring theft and anti-social behaviour
- Patrol the store and monitor CCTV for suspicious activity
- Respond to alarms and incidents, escalating where required
- Conduct searches in line with company procedures when necessary
- Complete accurate incident and observation reports
- Work closely with store management and staff on security matters
- Provide a professional and approachable presence
- Assist customers and staff with queries
- De-escalate challenging situations calmly
- Follow all site procedures, company policies and legal requirements
- Support the wider team and undertake additional duties as required
The ideal candidate should meet the following criteria:
- Must have the Right to Work in the UK and ability to undergo DBS and BS7858 security clearance
- Valid SIA Licence (Door Supervisor (DS) or Security Guarding) and relevant security experience
- Strong observational skills with the ability to identify suspicious behaviour
- Proven ability to handle difficult situations calmly and professionally
- Excellent verbal and written communication skills for reporting and interactions
- A proactive and professional approach to ensuring safety and security
- Flexibility to work varied shifts, including weekends and evenings
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Retail Security Officer employer: OCS Group
OCS Group is an excellent employer, offering a dynamic work environment that prioritises employee growth and development within the healthcare sector. With a strong focus on compliance and performance improvement, employees benefit from comprehensive training initiatives and a supportive culture that values teamwork and innovation. Located in South London, this role provides unique opportunities to make a meaningful impact on community health and safety while enjoying a collaborative workplace atmosphere.
