Regional Workforce Planner

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role:

Days of Working: Monday to Friday: 0600 - 1600 & occasional on-call requirement for weekends.

The Regional Workforce Planner is a new role being established for a prestigious contract, being His Majesty’s Courts and Tribunals Service. The job holder will have regional responsibility for efficient and effective workforce planning within their dedicated geography. OCS provides a security service for the contract nationally with over 300 locations and the Regional Workforce Planner will play a pivotal role in delivering our commitments to the customer and achieving our Key Performance Indicators.

Main Duties & Responsibilities:

• The use of relevant Timegate reporting and notifications to schedule your region ensuring full coverage.
• Managing daily blowouts ensuring coverage is provided within KPI requirements.
• Actioning of additional work requests outside of core requirements, arranging appropriate cover.
• Management of annual leave requests within the specified process while accurately recording approved requests.
• Managing the relief and casual workforce to ensure effective utilisation and reduction of agency usage.
• Schedule and cover your regions workforce for mandatory training and license requirements.
• Ensure Timegate is a complete reflection of hours delivered and consistently maintained.
• Liaise with the Workforce Planning & Systems Lead on any base roster updates.
• Create and maintain close relationships with operational colleagues to ensure handover of information.
• Work closely with the relevant support functions in matters relating to the workforce planning.
• Support with any other administrative functions in relation to people and scheduling.

Skills & Previous Experience:

• Experience of Scheduling/Workforce Planning is essential.
• Experienced in the use of Time and Attendance systems, experience of Timegate is advantageous.
• Proficient in the use of IT systems is essential.
• Experience within the Security industry is desirable.

Personal Characteristics/ Attributes:

A focused, conscientious, proactive and professional individual who has an eye for detail working in a fast-paced environment. This role requires a large amount of proactive and pressured reactive work and requires an individual that can think on their feet and problem solve while remaining calm. The role will also require staff communication, both written and spoken so will require the job holder to uphold company values in all dialogue.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.