At a Glance
- Tasks: Lead a passionate cleaning team and ensure top-notch cleanliness across various areas.
- Company: Join OCS, a leading facilities management company with a supportive culture.
- Benefits: Enjoy competitive pay, career growth, and access to exclusive discounts through our Hapi app.
- Other info: Join a diverse team with over 600 apprenticeships available for career advancement.
- Why this job: Make a real impact in creating clean and welcoming spaces for everyone.
- Qualifications: Experience in cleaning management and strong customer service skills are preferred.
The predicted salary is between 25000 - 30000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: 6am to 12pm - Monday to Saturday
We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.
Your key responsibilities will include, but are not limited to:
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
The ideal candidate should meet the following criteria:
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Manager in Portsmouth employer: OCS Group
OCS UK & Ireland is an exceptional employer, recognised for its commitment to fostering a supportive and inclusive work environment. With a strong focus on employee development through the OCS Academy and a range of benefits including access to exclusive discounts via the Hapi app, we empower our colleagues to grow their careers while upholding our TRUE values of Trust, Respect, Unity, and Empowerment. Join us in making a meaningful impact in facilities management, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Manager in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a Cleaning Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS and their TRUE values. Show how your experience aligns with their mission to make people and places the best they can be. Bring examples of how you've demonstrated Trust, Respect, Unity, and Empowerment in your previous roles.
✨Tip Number 3
Don’t just apply; engage! When you submit your application through our website, follow up with a friendly email expressing your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Be ready to discuss your management style and how you handle training and staff development. OCS values growth, so highlight any experience you have in mentoring or developing team members.
We think you need these skills to ace Cleaning Manager in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight your previous management or supervisory experience in cleaning, as well as any relevant training or HR compliance knowledge.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about cleaning and facilities management. Share specific examples of how you've demonstrated our TRUE values in your previous roles, especially in terms of Trust and Empowerment.
Showcase Your Customer Service Skills:Since excellent customer service is key for this role, make sure to include examples of how you've successfully managed client relationships or resolved issues in your past positions. This will show us you can handle the responsibilities of a Cleaning Manager.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people and shows us you’re serious about joining our team at OCS!
How to prepare for a job interview at OCS Group
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland follows. Be ready to discuss how you would ensure these standards are met and maintained by your team. This shows that you understand the importance of quality in cleaning management.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience with staff rotas, training, and handling HR compliance. Being able to demonstrate your leadership style will help the interviewers see you as a strong candidate for the role.
✨Emphasise Customer Service
Since excellent customer service skills are crucial for this role, think of specific instances where you've gone above and beyond for clients or customers. Share these stories during your interview to illustrate your commitment to service excellence.
✨Be Ready for Scenario Questions
Anticipate questions about how you would handle various situations, such as managing staff conflicts or dealing with accidents on-site. Practising your responses to these scenarios can help you feel more confident and prepared during the interview.
