At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Flexible shifts, professional development opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace that values your unique background and skills.
- Why this job: Make a real impact by ensuring the safety of court users and gaining valuable experience.
- Qualifications: SIA Licence, strong customer service skills, and the right to work in the UK.
The predicted salary is between 24000 - 30000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday - Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time. Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Portsmouth employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Portsmouth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in security or facilities management. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching OCS and their TRUE values. Show us how your skills align with Trust, Respect, Unity, and Empowerment. We love candidates who resonate with our mission!
✨Tip Number 3
Practice your customer service skills! As a Security Officer, you'll be interacting with court users regularly. Role-play scenarios with a friend to boost your confidence and communication skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that fit your skills.
We think you need these skills to ace Casual Court & Tribunal Security Officer in Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of a Casual Court & Tribunal Security Officer. Highlight any relevant security experience and customer service skills, as these are key for us at OCS.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for providing exceptional customer service and ensuring safety. Let us know why you want to join OCS and how you align with our TRUE values.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your qualifications stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at OCS Group
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Casual Court & Tribunal Security Officer. Familiarise yourself with the importance of customer service in this role and how it ties into ensuring safety and security.
✨Showcase Your Skills
Highlight your relevant experience, especially in security and customer service. Be ready to discuss specific situations where you've demonstrated strong communication skills or handled security issues effectively.
✨Understand OCS Values
Research OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Think about how these values resonate with your own work ethic and be prepared to share examples of how you've embodied these principles in your previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responding to potential security incidents or customer service challenges you might face in the courts, demonstrating your quick thinking and professionalism.