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- Tasks: Lead audits, training, and health initiatives to ensure compliance and performance improvements.
- Company: Join a diverse team supporting the South London and Maudsley NHS Foundation Trust.
- Benefits: Flexible working hours, inclusive environment, and opportunities for professional growth.
- Why this job: Make a real difference in healthcare by driving compliance and enhancing service standards.
- Qualifications: Degree or equivalent, strong IT skills, and experience in training and auditing.
- Other info: Dynamic role with a focus on safety and performance in a complex setting.
The predicted salary is between 37338 - 44962 £ per year.
About The Role:
Days of Working: Typically Monday - Friday, however you will be required to display flexibility to meet the needs of the business. This may include weekend working and travel across the contract sites in line with your job responsibilities.
This role is pivotal in ensuring compliance, driving performance improvements, and maintaining robust governance across all operational areas. You will lead on audits, training, and health and safety initiatives while supporting the management team to deliver exceptional service standards.
As part of your role, your key responsibilities will include, but are not limited to:
- Advise on and implement OCS policies and processes, ensuring legislative and policy changes are communicated and trained.
- Conduct quality and compliance audits, monitor KPIs, and drive improvements.
- Maintain accurate records, filing systems, and backup files for audits, training, and financial processes.
- Support month and year‑end processes including stock counts and invoice requests.
- Deliver toolbox talks, health and safety training, and monthly training sessions for all colleagues.
- Develop training plans and monitor statutory and site‑specific training compliance.
- Lead health and safety initiatives, audits, and promote a zero‑harm culture.
- Manage service user and staff surveys, payroll accuracy, and reporting.
- Ensure safe systems of work and proper maintenance of plant and equipment.
- Audit safety performance and manage disciplinary actions for breaches.
The ideal candidate should meet the following criteria:
- Right to work in the UK.
- Standard DBS clearance required.
- Degree or equivalent qualification.
- Train the Trainer Level 3 (preferably Level 4) and experience in training delivery.
- Strong IT skills including Microsoft Office and statistical systems.
- Demonstrable experience in training, administration management systems, and auditing.
- Background in catering or domestic services, ideally within a healthcare environment.
- Excellent communication and organisational skills.
- Ability to manage compliance, risk, and performance in a complex setting.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Performance & Compliance Manager employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance & Compliance Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your answers to show how your experience aligns with their goals, especially around compliance and performance improvements.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience in audits, training, and health and safety initiatives clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Performance & Compliance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Performance & Compliance Manager role. Highlight your auditing experience, training delivery, and any relevant compliance work to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background in healthcare and compliance makes you an ideal candidate. Don’t forget to mention your flexibility and willingness to travel!
Showcase Your IT Skills: Since strong IT skills are essential for this position, make sure to mention your proficiency with Microsoft Office and any statistical systems you’ve used. We want to see how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at OCS Group
✨Know Your Compliance Inside Out
Make sure you’re well-versed in the latest compliance regulations and policies relevant to the healthcare sector. Brush up on OCS policies and any recent legislative changes, as being able to discuss these confidently will show your commitment to maintaining high standards.
✨Showcase Your Training Skills
Since training delivery is a key part of this role, prepare to discuss your experience in developing and delivering training sessions. Bring examples of how you've successfully implemented training plans or improved compliance through effective training in previous roles.
✨Demonstrate Your Audit Experience
Be ready to talk about your experience with audits and performance monitoring. Highlight specific instances where you’ve conducted quality audits or driven improvements based on KPI analysis, as this will illustrate your ability to maintain robust governance.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex topics like health and safety initiatives or compliance issues. This will help you stand out as a candidate who can effectively lead and support teams.