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- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Competitive pay, attendance allowance, and opportunities for professional development.
- Other info: Inclusive workplace that values diversity and offers career progression.
- Why this job: Make a real impact in the community while developing your skills.
- Qualifications: SIA Licence, strong people skills, and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: Mon - Fri 09:00 - 14:30 shift
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Part-Time Court & Tribunal Security Officer employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Court & Tribunal Security Officer
✨Tip Number 1
Get to know the company culture! Before your interview, check out OCS's values and mission. This will help you align your answers with what they care about, showing that you're a great fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for someone. Be ready to share these stories during your chat!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Part-Time Court & Tribunal Security Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Security Officer. We want to see how you can bring exceptional customer service and security expertise to OCS!
Showcase Your People Skills: Since this role involves interacting with court users, emphasise your strong people and customer service skills. Share examples of how you've successfully handled similar situations in the past – we love a good story!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, you can sign up for job alerts while you’re at it!
How to prepare for a job interview at OCS Group
✨Know Your Role
Before the interview, make sure you understand the key responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the importance of customer service in this role and how it ties into ensuring safety and security.
✨Showcase Your Skills
Highlight your people skills and any relevant security experience during the interview. Be ready to provide examples of how you've successfully handled difficult situations or provided exceptional service in the past.
✨Understand OCS Values
Research OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Think about how these values resonate with your own experiences and be prepared to discuss how you can embody them in your role as a Security Officer.
✨Prepare Questions
Have a few thoughtful questions ready for your interviewer. This shows your interest in the role and the company. You might ask about training opportunities or how OCS supports professional development for its employees.