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- Tasks: Coordinate helpdesk operations and support our amazing team and clients.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong mission.
- Benefits: Enjoy competitive pay, great team culture, and opportunities for personal growth.
- Why this job: Be part of a company that values trust, respect, unity, and empowerment.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Dynamic work environment with a focus on community and teamwork.
The predicted salary is between 30000 - 50000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Helpdesk Coordinator in Norwich employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Helpdesk Coordinator in Norwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS UK & Ireland on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching OCS's TRUE values. Think about how your experiences align with Trust, Respect, Unity, and Empowerment. We want to see how you fit into our culture!
✨Tip Number 3
Showcase your problem-solving skills! As a Helpdesk Coordinator, you'll need to think on your feet. Be ready to share examples of how you've tackled challenges in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Helpdesk Coordinator in Norwich
Some tips for your application 🫡
Show Your True Values: When writing your application, make sure to highlight how your personal values align with our TRUE values - Trust, Respect, Unity, and Empowerment. We love seeing candidates who resonate with our mission!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Helpdesk Coordinator role. Mention specific skills and experiences that relate directly to the job description.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see all the other amazing opportunities we have!
How to prepare for a job interview at OCS Group
✨Know the Company Inside Out
Before your interview, take some time to research OCS UK & Ireland. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Helpdesk Coordinator, you'll be at the forefront of customer interaction. Prepare examples from your past experiences where you've successfully resolved issues or improved customer satisfaction. This will demonstrate your ability to embody the TRUE values of Trust, Respect, Unity, and Empowerment.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think about common challenges in facilities management and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's goals.
