Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor and operate CCTV systems to ensure site safety and security.
- Company: Join OCS UK & Ireland, a leading facilities management company with a diverse workforce.
- Benefits: Enjoy career progression, professional development, and a supportive work environment.
- Other info: Flexible shift pattern with opportunities for growth in a dynamic industry.
- Why this job: Make a real difference in safety while working with inspiring colleagues.
- Qualifications: SIA CCTV/Door Supervisor License and strong communication skills required.
The predicted salary is between 24000 - 30000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Shift Pattern: 4 on 4 off, days and nights
As a CCTV Controller, you will be responsible for the proactive operation of the CCTV system and other security systems to ensure the safety and security of the site. Reporting to the Security Manager, you will ensure clear and accurate communication, proper incident escalation, and thorough documentation of all activities. As part of your role, your key responsibilities will include, but are not limited to:
- Ensure clear, accurate communication and transmission of all relevant information
- Follow the correct escalation process for incidents, maintaining running logs in the Operators running logs
- Effectively deploy security resources to handle all incidents and matters arising
- Proactively operate the CCTV system, conducting daily site activity risk assessments and maintaining accurate CCTV records
- Operate the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio, and phone systems
- Implement emergency procedures in accordance with the Incident and Emergency Plan
- Thoroughly, accurately, and professionally document complaints, incidents involving possible criminal activity, and other daily activities
The ideal candidate should meet the following criteria:
- You must have the right to work in the UK
- SIA – CCTV / Door Supervisor License are essential
- ACT Awareness SCaN for CCTV Operators
- Problem-solving skills
- Effective verbal and written communication skills
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
CCTV Controller in Newcastle employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Controller in Newcastle
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at OCS UK & Ireland. A friendly chat can sometimes lead to job opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by brushing up on your CCTV knowledge and incident management skills. We want you to show off your problem-solving abilities and effective communication skills, so practice answering common interview questions related to these areas.
✨Tip Number 3
Don’t forget to highlight your SIA license and any relevant certifications during your conversations. These are key to landing the CCTV Controller role, and we want to see you shine!
✨Tip Number 4
Apply through our website for the best chance of getting noticed. Make sure to register for job alerts too, so you’re always in the loop about new opportunities that fit your skills and interests.
We think you need these skills to ace CCTV Controller in Newcastle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the CCTV Controller role. Highlight your relevant experience, especially with CCTV systems and security protocols. We want to see how your skills align with our TRUE values!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about security and how you can contribute to our mission. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects your ability to convey information clearly. Use straightforward language and check for any typos – we appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any updates. Plus, you can sign up for job alerts while you’re at it!
How to prepare for a job interview at OCS Group
✨Know Your Systems
Familiarise yourself with the CCTV and security systems mentioned in the job description. Be ready to discuss how you would operate these systems effectively, as well as any relevant experience you have. This shows that you're not just interested in the role but also prepared to hit the ground running.
✨Communication is Key
Since clear communication is crucial for a CCTV Controller, practice articulating your thoughts clearly and concisely. You might be asked about how you would handle specific incidents, so think of examples where you've successfully communicated in high-pressure situations.
✨Understand Incident Protocols
Brush up on the correct escalation processes for incidents. Be prepared to explain how you would document and report incidents accurately. Showing that you understand the importance of thorough documentation will demonstrate your attention to detail and professionalism.
✨Showcase Problem-Solving Skills
Prepare to discuss scenarios where you've had to solve problems quickly and effectively. Think of examples from past experiences where your quick thinking made a difference. This will highlight your ability to handle the unexpected, which is vital in this role.