At a Glance
- Tasks: Lead a passionate cleaning team and ensure top-notch cleanliness across various areas.
- Company: Join OCS, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy competitive pay, career growth opportunities, and access to exclusive discounts.
- Other info: Flexible hours, training opportunities, and a diverse, inclusive work environment await you.
- Why this job: Make a real impact in a supportive workplace that values your contributions.
- Qualifications: Experience in cleaning management and excellent customer service skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Working Pattern: Monday - Saturday 6am-12pm. We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.
Your key responsibilities will include, but are not limited to:
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
The ideal candidate should meet the following criteria:
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Manager in Nelson employer: OCS Group
OCS UK & Ireland is an exceptional employer, recognised for its commitment to fostering a supportive and inclusive work environment. With a strong focus on employee development through the OCS Academy and a range of benefits including access to exclusive discounts via the Hapi app, employees are empowered to grow their careers while being part of a team that values Trust, Respect, Unity, and Empowerment. Join us in making a meaningful impact in facilities management while enjoying a workplace that prioritises your well-being and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Manager in Nelson
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a Cleaning Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS and their TRUE values. Show how your experience aligns with their mission to make people and places the best they can be. This will help you stand out as a candidate who truly fits their culture.
✨Tip Number 3
Practice common interview questions related to management and customer service. Think about specific examples from your past roles that demonstrate your skills in staffing, training, and handling challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Cleaning Manager in Nelson
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Cleaning Manager role. Highlight your relevant experience in cleaning management, staffing, and training to show us you’re the perfect fit!
Show Off Your Skills:Don’t forget to showcase your excellent customer service skills and ability to manage staff effectively. We want to see how you can contribute to our TRUE values of Trust, Respect, Unity, and Empowerment.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at OCS Group
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland follows. Be ready to discuss how you would ensure these standards are met and maintained by your team. Showing that you understand the importance of cleanliness in facilities management will impress your interviewers.
✨Demonstrate Leadership Skills
As a Cleaning Manager, you'll be overseeing a team. Prepare examples of how you've successfully managed staff in the past, including handling rotas, training, and resolving conflicts. Highlighting your leadership style and how it aligns with OCS's TRUE values will show you're a great fit.
✨Showcase Customer Service Experience
Excellent customer service skills are crucial for this role. Think of specific instances where you've gone above and beyond to meet customer needs or resolve issues. Being able to articulate these experiences will demonstrate your commitment to providing top-notch service.
✨Prepare Questions About Training and Development
OCS places a strong emphasis on professional development. Prepare thoughtful questions about their training programmes and how they support employee growth. This shows your interest in not just the role, but also in contributing to a culture of continuous improvement.
