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- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Earn competitive pay, attendance bonuses, and reimbursement for travel expenses.
- Other info: Flexible hours, no weekend or night shifts, and opportunities for overtime.
- Why this job: Make a real impact in the community while developing your skills and career.
- Qualifications: SIA Licence, strong people skills, and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
You will be working a minimum of 40 hours per week, typically Monday - Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.
Benefits:
- Minimum 40 hours contracted per week
- Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
- Help towards fuel expenses
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- You may require a UK driving licence (location dependent).
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Mobile Court & Tribunal Security Officer in Middlesbrough employer: OCS Group
Contact Detail:
OCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Court & Tribunal Security Officer in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at OCS. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond to help someone, as this is key for the Mobile Court & Tribunal Security Officer role.
✨Tip Number 3
Show your passion for safety and security! During interviews, share why you care about keeping people safe and how you can contribute to OCS's mission of making places better.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and you can keep track of your progress easily.
We think you need these skills to ace Mobile Court & Tribunal Security Officer in Middlesbrough
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Mobile Court & Tribunal Security Officer role. Highlight your relevant experience in security and customer service, and show us how you embody our TRUE values of Trust, Respect, Unity, and Empowerment.
Showcase Your Skills: We want to see your strong people skills and effective communication abilities shine through in your application. Use specific examples from your past experiences to demonstrate how you've successfully handled similar responsibilities.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you're a great fit for the role!
Apply Through Our Website: Don't forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, you can sign up for job alerts while you're there!
How to prepare for a job interview at OCS Group
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Mobile Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with court users, be prepared to discuss your experience in customer service. Think of specific examples where you've gone above and beyond to ensure safety and satisfaction. Highlighting your strong people skills will resonate well with the interviewers.
✨Demonstrate Diligence and Communication
Effective communication is crucial in this position. Be ready to explain how you handle situations that require clear communication, especially in high-pressure environments. Share examples of how your diligence has led to successful outcomes in previous roles.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, training opportunities, or the team you'll be working with. This shows your genuine interest in the role and helps you assess if it's the right fit for you.