At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Competitive pay, attendance allowance, and opportunities for professional development.
- Other info: Inclusive workplace that values diversity and offers career progression.
- Why this job: Make a real difference in the community while growing your career.
- Qualifications: SIA Licence, strong customer service skills, and effective communication.
The predicted salary is between 24000 - 28000 € per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Days of Working: Monday to Friday 09:00 - 19:00.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Middlesbrough employer: OCS Group
OCS UK & Ireland is an exceptional employer, dedicated to fostering a supportive work culture that prioritises professional growth and development. As a Court & Tribunal Security Officer, you will benefit from funded training programmes, a commitment to diversity, and the opportunity to make a meaningful impact in ensuring safety within the judicial system. Join us in a role where your contributions are valued, and enjoy a workplace that embodies our TRUE values of Trust, Respect, Unity, and Empowerment.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to people in the security industry, especially those who work at OCS. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and security scenarios. We want you to shine, so think about how you’d handle tricky situations and show off your communication skills!
✨Tip Number 3
Dress the part! First impressions matter, especially in a role that involves security. Wear smart attire that reflects professionalism and shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that fit your skills.
We think you need these skills to ace Court & Tribunal Security Officer in Middlesbrough
Some tips for your application 🫡
Show Your Passion for Security:When writing your application, let us know why you're passionate about providing exceptional customer service and ensuring safety. Share any relevant experiences that highlight your dedication to security and how you can contribute to our mission.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We want to see how your background aligns with what we're looking for, so don’t hold back on showcasing your relevant experience!
Highlight Your Communication Skills:Effective communication is crucial in this role. In your application, emphasise your ability to communicate clearly and effectively, whether it’s with court users or your team. Give examples of how you've successfully navigated challenging situations in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at OCS!
How to prepare for a job interview at OCS Group
✨Know Your Role
Make sure you understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since exceptional customer service is crucial for this role, prepare examples from your past experiences where you successfully handled difficult situations or provided outstanding service. This will show that you can maintain professionalism even under pressure.
✨Communicate Effectively
Effective communication is key in this position. Practice clear and concise responses to common interview questions. You might also want to think about how you would communicate with court users and colleagues in various scenarios, as this will highlight your interpersonal skills.
✨Emphasise Your Commitment to Safety
Given the nature of the job, it's important to convey your dedication to safety and security. Discuss any relevant experience you have in security roles and your understanding of protocols. This will reassure the interviewers that you take the responsibilities seriously.
