At a Glance
- Tasks: Ensure safety and security in court buildings while providing excellent customer service.
- Company: Join OCS, a leading facilities management company with a commitment to community and values.
- Benefits: Flexible working hours, funded training, and access to discounts and wellbeing resources.
- Other info: Opportunities for career progression and a diverse, inclusive work environment.
- Why this job: Make a real difference in your community while developing your skills in a supportive team.
- Qualifications: SIA Licence, strong communication skills, and a professional approach required.
The predicted salary is between 24000 - 28000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
As a Casual Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a range of court and tribunal buildings within a defined area. You will be responsible for supporting site teams with access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are treated in a professional and respectful manner. This is a flexible, multi-site role, where you will work across different locations to support operational needs such as sickness and absence. Shift patterns will vary depending on site requirements, with most shifts taking place Monday to Friday during court operating hours.
Your key responsibilities will include, but are not limited to:
- Provide a professional, welcoming and customer‑focused service to all court users
- Control access to buildings, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x‑ray machines and handheld metal detectors
- Conduct searches in line with site procedures, including bag checks on entry
- Monitor public and restricted areas, maintaining regular communication with control points
- Patrol court buildings and satellite locations where required
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support the safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- UK driving licence and own vehicle
- A valid SIA Licence and relevant security experience
- Strong communication and customer service skills
- A professional, reliable and detail‑focused approach
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
- Ability to travel between sites within a defined area
Desirable:
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Why join OCS?
- Flexible working patterns to suit operational needs
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Margate employer: OCS Group
OCS UK & Ireland is an exceptional employer, offering a flexible working environment and a strong commitment to employee development through funded training and clear career progression pathways. With a focus on Trust, Respect, Unity, and Empowerment, our supportive team culture ensures that every colleague feels valued while contributing to the safety and security of court and tribunal buildings across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Margate
✨Tip Number 1
Get to know the company culture! Before your interview, check out OCS's values and mission. This will help you align your answers with what they care about, showing that you're a great fit for their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to security roles, like how you'd handle a challenging situation or ensure safety. The more you rehearse, the more confident you'll feel when it counts.
✨Tip Number 3
Show off your skills! Bring examples of your past experiences in security or customer service to the interview. Whether it's dealing with incidents or using security equipment, real-life stories can make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you on their radar as they make their decision.
We think you need these skills to ace Casual Court & Tribunal Security Officer in Margate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Casual Court & Tribunal Security Officer role. Highlight your relevant experience, especially in security and customer service, to show us you’re the right fit for our team.
Showcase Your Skills:Don’t forget to mention your SIA Licence and any experience with security systems like CCTV. We want to see how your skills align with our needs, so be specific about what you bring to the table!
Be Professional and Personable:Since this role involves interacting with court users, it’s important to convey your strong communication skills. Use a friendly yet professional tone in your application to reflect the customer-focused service we value at OCS.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at OCS Group
✨Know Your Security Procedures
Familiarise yourself with the specific security protocols relevant to court and tribunal environments. Be prepared to discuss how you would handle various scenarios, such as access control and incident response, demonstrating your understanding of health and safety practices.
✨Showcase Your Customer Service Skills
As a Casual Court & Tribunal Security Officer, you'll be interacting with a diverse range of people. Highlight your strong communication skills and provide examples of how you've delivered excellent customer service in previous roles. This will show that you can maintain professionalism while being approachable.
✨Demonstrate Flexibility and Reliability
Since this role involves working across multiple sites and varying shift patterns, emphasise your adaptability and reliability. Share experiences where you've successfully managed changing schedules or worked in different environments, showcasing your commitment to supporting operational needs.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Practice responding to potential situations you might encounter on the job, such as dealing with difficult individuals or responding to alarms. This will help you articulate your thought process and decision-making skills effectively.
