Recycling Operative in Manchester

Working Pattern: Shifts 3 days between Monday-Sunday, Monday to Saturday shifts hours between 07:00-22:00, Sundays 10:00-19:00.

Overall Purpose of the Role: Interacting with customers on a daily basis, promptly responding to all inquiries in a courteous and efficient manner. Providing a safe and welcoming environment for all visitors, ensuring all areas of the malls are clean and free from hazards.

Health & Safety Purpose: To take a direct interest in the health and safety of yourself and others who may be affected by your work activities.

Main Duties & Responsibilities of the Role:

• Provide excellent customer service including meet and greet whilst assisting shoppers within the Shopping Centre.
• Keep all areas of the Shopping Centre/Arndale Tower clean and free from hazards; complete any detail cleaning that may be required.
• Ensure all hazards are removed from the back of house areas following the correct procedures and disposal of waste in the correct waste stream.
• Ensure the safety of yourself, colleagues, and shoppers at all times following the training provided and ensuring that any further training requirements are met.
• Complete all tasks following the IMPACT cleaning training provided ensuring the safe method of working practice is adopted at all times.
• Ensure the correct Personal Protective Equipment is worn at all times and that all company uniform is worn to portray the correct company image.
• Maintain all working environments in a safe and effective manner, removing any hazards as applicable and reporting any defects to the helpdesk.
• Ensure work is carried out to the highest standards of health and safety by following the company procedures at all times.
• Ensure compliance with the waste streams on site; use the correct compactor/baler to dispose of the waste.
• Ensure compliance with the service road 5mph speed limit when driving the FLT or P250.
• Attend training courses to drive the P250 Tow tractor with Trailer and FLT.
• Complete any other reasonable request by your supervisor or line manager as requested.
• Complete pre-use inspections of equipment ensuring the inspection is recorded on the inspection log sheets; this list is not exhaustive.
• Complete cleaning duties in the back of house department ensuring all corridors are clean and clear.
• Clean all bin rooms as required upon each inspection, efficiently and effectively addressing any hazards.
• Undertake any necessary training as required or instructed by line manager.

Details of Role and Person:

• Be a service stream specialist, familiar with best practice and how this translates to operational ways of working.
• Be a robust people supervisor, inspiring teams to perform and maintaining a consistent approach.
• Be passionate about good customer service and translate this to the service stream specific tasks.
• Support the Team Leader/Manager with specialist guidance as required.

Experience:

• Demonstrable experience within the retail industry, with a track record for innovation and success.
• Significant experience within your chosen service stream.
• Proven experience with supervision of operational teams and developing.
• Experienced in a fast-paced work environment.
• Experienced in a customer-focused environment.

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering. Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards, and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

How to Apply: If you are interested in joining a business that encourages professional development, career progression, and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.